FWSP ST Labor Parking Ambassador (Enforcement Support) - TPS

University of Central Oklahoma•Edmond, OK

4d•$11 - $11•Onsite

About The Position

This Federal Work Study Program student labor position serves as a Student Parking Ambassador for the Department of Transportation and Parking. The position’s primary function is to patrol campus parking lots and enforce parking regulations. It involves heavy physical and/or manual labor, including moving equipment, setting up and tearing down events, working outdoors in varied weather, and assisting with preventive maintenance. The role is scheduled during enforcement hours: Monday through Thursday, 8 a.m. to 9 p.m.; Friday, 8 a.m. to 5 p.m.; and occasional weekends. Hours are capped at 25 per week during fall and spring semesters and 35 per week during summer semesters. Students must meet the applicable enrollment requirements and be awarded Federal Work Study through the Office of Financial Aid & Scholarships.

Requirements

A valid driver’s license.
Ability to work outdoors on foot in various weather conditions.
Ability to work various hours, including evenings.
Ability to work events, including some holidays and weekends.
Ability to explain and enforce parking rules and regulations.
Ability to operate enforcement equipment, including tablets, radios, and printers.
Must be responsible, detail-oriented, punctual, and flexible.
Good communication skills.
Must be awarded Federal Work Study through the Office of Financial Aid & Scholarships.
Must meet FWSP enrollment requirements: undergraduates must be enrolled in at least 6 credit hours and graduates in at least 5 credit hours each semester, subject to the stated final-semester exception.
Must meet applicable student employment enrollment requirements; incoming students are not eligible until the semester in which they begin classes.

Nice To Haves

Tolerance for working outdoors, walking long distances, and working in all types of weather.
Ability to deal tactfully and pleasantly with customers.
Experience working in a customer support environment.
Excellent public relations, communication, and organizational skills.
Excellent customer service skills.
Strong leadership skills.
Sensitivity to intercultural communication and good interpersonal skills.
Positive attitude, discretion, and strong work ethic.
Ability to remain calm and de-escalate interactions.
Dependability and punctuality.

Responsibilities

Patrol campus parking lots to uphold and enforce UCO parking rules and regulations.
Observe permitted lots, pay lots, and reserved spaces for rule infractions and safety violations, and issue citations as necessary.
Receive and validate hits from License Plate Recognition vehicles and issue citations as necessary.
Monitor and report parking lot occupancy.
Answer customer questions and provide general parking information.
Perform minor parking lot maintenance, such as replacing signs and painting parking lots.
Perform manual tasks and, when needed, light administrative duties.
Work special events, including graduation, athletic events, and other events as required.
Help other areas in Campus Enterprises when needed, as directed.
Report suspicious activity and safety infractions to a supervisor.