Contracted Student Intern - Patient Benefits

Commonwealth of Massachusetts • Worcester, MA

2d • Onsite

About The Position

Worcester Recovery Center and Hospital is seeking a detail-oriented student intern to join our Patient Benefits department. This internship offers a deep dive into the intersection of healthcare, social work, and law. You will work alongside our benefits and social work teams to navigate the complexities of patient advocacy, gaining rare exposure to the legal and financial structures that support patient care in a clinical setting.

Please Note: This position is 40-hours per week, 8:30 am - 5:00 pm Monday through Friday. The days off will be Saturday and Sunday.

Requirements

• Currently pursuing a degree in Social Work, Healthcare Administration, Public Health, or a related field.
• Ability to learn and explain complex bureaucratic processes to diverse audiences.
• Strict adherence to HIPAA and facility protocols regarding sensitive legal and financial records.
• Strong writing skills, specifically for creating the Reference Guide and filling out official documentation.

Nice To Haves

• Bilingual or multilingual fluency, given the population served.

Responsibilities

• Partner with patient benefit staff to support the Social Work department in coordinating essential patient services and transitions.
• Gain firsthand insight into specialized legal areas, including Guardianship, Legal Status, and Representative Payeeship.
• Assist staff and patients with the completion and submission of critical benefit applications.
• Help patients and families understand the requirements for various state and federal assistance programs.
• Lead the development of a Patient Reference Guide, creating a clear, user-friendly tool to help patients navigate the benefits system successfully.

Benefits

• Sick leave accruals

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed