Contracted Student Interns - Community Relations Intern (UNPAID)

Commonwealth of Massachusetts • Boston, MA

3d

About The Position

The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts’ environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family. Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition.

At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents.

The Massachusetts Department of Conservation and Recreation (DCR) oversees nearly half a million acres of land, making up one of the largest and diverse state park systems in the country. Our work focuses on nurturing the vital connection between people and the environment by protecting, promoting and enhancing our common wealth of natural, cultural, and recreational resources for the wellbeing of all. DCR infrastructure connects people to and through the beautiful landscapes and accessible recreation facilities we care for – strengthening our communities and driving our economy. Our staff strive to build a healthier, more resilient Massachusetts where all residents and visitors can relax, reflect and feel a sense of belonging in our open spaces and public lands. To learn more about DCR, our facilities, and our programs please visit www.mass.gov/dcr or contact us at [email protected]

Requirements

• This internship is unpaid and designed to support students or recent graduates seeking practical experience in the field.
• Candidates may be eligible to earn academic credit through their college or university.

Nice To Haves

• Knowledge of Microsoft Office Applications.
• Ability to write concisely and to express thoughts clearly.
• Ability to follow written and oral instruction.
• Ability to communicate effectively both in email and orally.
• Ability to communicate effectively with a variety of different audiences, customizing both the message and delivery method.

Responsibilities

• Answers and responds to constituent complaints and inquiries to resolve them in a timely manner for the Department of Conservation and Recreation.
• Addresses information requests accurately, professionally, and within a reasonable timeframe.
• Identifies problem situations and utilizes different methods of problem solving.
• Works with DCR Community Relations staff to determine nature and location of problem, response priority level, and delivers a response or distributes information to appropriate personnel.
• Initiates various paper or electronic service requests for non-emergency calls for service.
• Notifies other jurisdictions or agencies of hazards, routing requests for service, or coordination of efforts required for situations within the city limits or surrounding areas.
• Researches other state conservation agencies to help determine “Best Practices” for constituent services.
• Performs other related duties as assigned.

Benefits

• Comprehensive Benefits
• outstanding suite of employee benefits that add to the overall value of your compensation package.
• work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed