Contracted Student Interns- Investigations

Commonwealth of Massachusetts•Boston, MA

1d•Onsite

About The Position

The Department of Mental Health (DMH) is seeking to hire an intern who will support its Investigations Division in Central Office Boston. This project involves collaboration with multiple teams to ensure that RL6 (DMH online incident/complaint reporting system) records are accurate, up to date, and properly integrated for efficient data processing and analysis. The intern will also participate in the Data Science Program at DMH (DSPD) to develop research and analytical skills.

Requirements

Strong attention to detail in identifying data errors and inconsistencies.
Critical thinking skills for improving data management and reporting.
Ability to maintain an up-to-date data dictionary.
Willingness to learn data integrity principles and experience with data cleaning.
Willingness to learn data visualization tools (e.g., Tableau, Excel Pivot Tables).
Willingness to learn incident reporting systems.
Excellent written and verbal communication skills for documentation and reporting.
Ability to work effectively with cross-functional teams (001 team, Data Analytics team, Community/Inpatient teams).
Interest in conducting research projects and presenting findings.
Strong organizational skills to meet deadlines and actively participate in weekly DSPD sessions.
Bilingual or multilingual fluency

Responsibilities

Undergo training on RL6 Report Center functionality (training will be provided).
Develop QA queries to identify missing or incorrect information.
Clean and update records flagged by the QA queries.
Communicate with the OOI team and Community/Inpatient teams to resolve data discrepancies.
Maintain an up-to-date data dictionary, ensuring consistent documentation of RL6 and SLS data fields.
Support the SLS migration project by contributing to the development of guidelines and best practices.
Assist in statewide reporting and analysis of incident data.
Generate insights and findings for Leadership consideration.
Attend weekly DSPD sessions.
Complete weekly DSPD assignments.
Develop a research project under supervision
Work on the research project for final presentation