Student - Fulfillment & Operations Coordinator

Butler University•Indianapolis, IN

2d•$14•Onsite

About The Position

The Student Fulfillment & Operations Coordinator supports the planning and execution of the Butler University Fulfillment Center operations for the Real Business Experience (RBE) program and potentially EI300 companies. This role involves supporting a functional warehousing and shipping operation that services 20–30 student-run e-commerce businesses each semester. Responsibilities include logistics planning and coordination, process improvement, inventory tracking, and customer service support for both shipping and on-campus pickup.

Requirements

Strong organizational and communication skills.
Experience and/or coursework in operations, supply chain, logistics, or warehouse management.
Completion of EI201 and at least one supply chain course (MS350 or SC350).
Ability to manage multiple priorities in a fast-paced, student-driven environment.
Adaptable and self-directed in unstructured settings.

Nice To Haves

Major in Supply Chain Management.
Familiarity with e-commerce platforms (WooCommerce, Square, etc.).
Experience with inventory or order fulfillment systems.
Experience collaborating with student teams.
Familiarity with QuickBooks.

Responsibilities

Conduct inventory of existing resources and identify equipment and process gaps.
Assist in the procurement of necessary materials and supplies.
Help develop and maintain a shared vendor database for all RBE teams.
Coordinate orientation and training sessions for RBE student teams on inventory management and order fulfillment processes.
Develop and implement a sustainability process for recycling shipping materials across campus.
Oversee daily fulfillment center operations, including order intake, packing, labeling, and shipping.
Coordinate shared combo orders between multiple student teams and ensure timely shipping.
Monitor order accuracy and quality (conducting QC checks approximately every 10 orders).
Manage customer pickup systems within the Launch Hope Garage space.
Ensure accurate data entry for shipping dimensions and labels within USPS-integrated systems.
Communicate regularly with student teams regarding procedures, schedules, and space usage.
Collect and analyze operational data for final reporting and presentation.
Document standard operating procedures (SOPs) and identify best practices for future program iterations.
Support the transition and training of future fulfillment center student employees.