Fulfillment Operations Coordinator

Safelite•Ontario, CA

6d•$19 - $26•Onsite

About The Position

The Operations Coordinator serves as the primary liaison between the fulfillment center and the retail location for ship-to-store activities. This position is predominantly based on the operations floor of the fulfillment center, providing support to the Team Lead and Supervisor in executing tasks essential for advancing orders through the fulfillment process.

Requirements

1-3 years relevant administrative experience in a warehouse/DC Required
Ability to work at a physical distribution center
Ability to work in a variety of environmental conditions in warehouse and dock areas (seasonal heat and cold in environment that is not air conditioned).
Ability to satisfy all Personal Protective Equipment (PPE) Requirements as outlined in the Field Supplemental Handbook (i.e., ability to wear safety glasses while working in the distribution center) (High proficiency)
Proficient in Microsoft Office: Word, Excel, Power Point, Outlook
Ability to navigate basic computer and/or windows-based operating systems (experience with Oracle and AS/400 software preferred) (High proficiency)
Consistently demonstrates the Safelite Spirit: Can-Do-Attitude -– finds ways to say “yes,”, resourceful in the face of a challenge, fully engaged in work with energy and enthusiasm, actively looks for opportunities to self-develop
Consistently demonstrates the Safelite Spirit: Caring Heart -– cares about customers and other associates, lives our values, has the courage to always do the right things
Consistently demonstrates the Safelite Spirit: Service Mindset -– enjoys helping people, likes playing on a team, works collaboratively (High proficiency)
A dependable team player who consistently demonstrates professionalism and can commit to regular and reliable attendance (High proficiency)

Nice To Haves

1-3 years supply chain experience Preferred
High School Preferred

Responsibilities

Using the daily order schedule, the Operations Coordinator releases orders, manages the stage for pack and communicates ready for load status using the Korber WMS.
Communicates shorts to the Inventory Control team and building leadership team.
Creates flyer tags for shipping, processes Fed Ex store shipments and IPro orders.
Prioritizes replenishments based on released orders in process
Assist the Team Lead and Supervisor in identifying work imbalances in the picking process so adjustments can be quickly made
Supports managing the field inbox for reported issues from FC warehouse and store locations. Responds appropriately and/or forwards the information to leadership for disposition.
Monitors and responds to emails pertaining to the order, flow, staging and management of outbound orders.
Processes and bills shipped orders. Prepares BOL and shipping paperwork. This also includes interactions with drivers when picking up or dropping off loads
Manages pick assignments according to the schedule, investigates and researches order issues. Communicates those issues appropriately
Provides updates on UPH, short ships, order fill rate, and other Korber reporting as directed.
Prepares and processes vendor breakage claims and maintains claims on file.
Performs other duties as assigned
Complies with all policies and standards