Student - ISS Front Desk Worker

Ursinus College•Collegeville, PA

About The Position

The Student Front Desk Worker supports the Career & Professional Development office and first-year students with appointments with their Academic Coaches and Advisors. The role helps provide a positive, friendly experience for students and visitors by greeting them, notifying staff when appointments arrive, directing visitors to the correct office, and helping students find online appointment-booking pages. The worker also keeps the reception area neat and clean, offers suggestions from the student perspective, and occasionally assists with light clerical tasks or event setup in the library.

Requirements

  • Must be a full-time student at Ursinus College.
  • Dependable and punctual.
  • Ability to maintain confidentiality.
  • Friendly and courteous to all.
  • Respectful and professional.

Responsibilities

  • Greet students and visitors coming to see Career & Professional Development or AACC staff politely and promptly.
  • Notify the appropriate office member when an appointment has arrived.
  • Direct scheduled visitors to the correct office.
  • Guide students to the appropriate online page to book appointments with staff.
  • Share suggestions and ideas from the student perspective.
  • Keep the reception area neat and clean.
  • Occasionally assist with light clerical duties, such as folding programs or setting up for a CPD event in the library.
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