Student Financial Aid Officer

Pima Medical Institute Current Openings•Houston, TX

12d•Onsite

About The Position

The Student Financial Aid Officer serves as a resource for students at the Houston campus who are navigating financial assistance. The role supports adult learners through financial counseling, Title IV aid packaging, and compliance with federal, state, and institutional guidelines. The position is full-time and on-site in Houston, Texas, with compensation of $21.00–$25.00 per hour. The officer assesses students’ financial needs and eligibility, assists with applications and supporting documents, establishes private-pay plans, and counsels veteran students. The role also manages ISIR tracking and verification, audits student files, maintains financial aid data, verifies eligibility documentation, contacts former students about balances, and coordinates appointment scheduling with Admissions.

Requirements

1–3 years of experience in financial aid, student accounts, banking, or customer service-intensive operations.
Must be eligible to maintain unencumbered access to U.S. Department of Education systems, including NSLDS, COD, and FSA.
Functional knowledge of Microsoft Office Suite, Google Workspace, video-conferencing tools, and database management applications.
Strong verbal and written communication skills and a student-focused service mindset.
Equivalent combinations of training, education, or relevant experience that meet the position requirements will be considered.

Nice To Haves

Associate or bachelor's degree from an accredited institution.
Three or more years of direct Title IV higher education financial aid packaging and verification experience.

Responsibilities

Interview prospective, current, and re-enrolling students to assess financial needs and determine eligibility for federal, state, and institutional aid programs.
Assist students and families with FAFSA applications, verification worksheets, loan documents, and agency funding forms.
Establish and manage structured private-pay plans for students with out-of-pocket tuition balances, and accurately document institutional financial arrangements.
Counsel veteran students and ensure compliance with Department of Veterans Affairs and State Approving Agency guidelines.
Track ISIRs for current and prospective students and complete full-file verification for selected records.
Audit packaged student files before start dates to ensure award letters, verification documents, proof of eligibility, and audit forms are complete and compliant.
Enter and update financial aid information in the student information system, including packaging dates, Pell and SEOG disbursements, loan statuses, and agency funding approvals.
Verify and collect documentation for eligible non-citizenship status, default resolution, and Pell overpayment clearances.
Contact former students with outstanding balances to establish manageable repayment plans.
Coordinate daily with Admissions teams regarding financial aid appointment schedules, no-shows, and rescheduled appointments.