Student Conduct Coordinator (Student Success Professional III)

San Diego State University•San Diego, CA
•$5,540 - $7,893•Onsite

About The Position

San Diego State University is seeking a Student Conduct Coordinator for the Center for Student Rights and Responsibilities (CSRR). The role supports a fair, educational, and student-centered approach to campus accountability by investigating and resolving alleged academic and non-academic misconduct, meeting with students, and determining appropriate outcomes under university policies. The coordinator uses a counseling-informed approach to understand student behavior, connect students with resources, and support personal growth and continued academic success. The position is full-time, benefits-eligible, and permanent/probationary. It is exempt under the FLSA and is not eligible for overtime compensation. Standard work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., though hours may vary based on operational needs. The role is performed on campus at SDSU in San Diego. The Center for Student Rights and Responsibilities acts on behalf of the University President regarding student misconduct. It receives reports of alleged misconduct under Title 5 of the California Code of Regulations, investigates complaints to determine whether university conduct action is warranted, and determines case dispositions and sanctions under CSU Executive Orders. Applicants must meet the equivalent of graduation from a four-year college or university in a related field, including or supplemented by upper-division or graduate coursework in job-related counseling techniques, interviewing, and conflict resolution. The typical equivalent experience is three years of progressively responsible professional student services work. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may substitute for one year of experience. A doctorate and appropriate internship or clinical training in counseling or guidance may substitute for three years of experience for roles with major professional counseling responsibilities. One year in the assigned program area may be preferred but is not required. The salary range is $5,540–$7,893 per month; the hiring salary is not expected to exceed $5,540 per month. Benefits include paid holidays, vacation and sick leave; CalPERS pension and retiree healthcare; medical, dental, and vision options; a CSU tuition fee waiver for employees and eligible dependents; and optional FlexCash, life and disability insurance, legal and pet plans. Employees also have access to the library, campus events, employee groups, and volunteer and social activities.

Requirements

  • Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper-division or graduate coursework in job-related counseling techniques, interviewing, and conflict resolution.
  • Typically, the knowledge and abilities are demonstrated through the equivalent of three years of progressively responsible professional student services work experience.
  • Knowledge of student conduct policies and procedures and applicable federal and state regulations, including FERPA and CSU Executive Orders.
  • Experience investigating student misconduct, conducting student conduct proceedings, and supporting fair and consistent conduct processes.
  • Effective conflict resolution, interviewing, and problem-solving skills, including experience navigating complex and sensitive situations.
  • Experience advising students, addressing behavioral concerns, and connecting individuals with appropriate campus resources.
  • Excellent written and verbal communication skills, including experience preparing reports, documenting cases, and explaining policies and procedures.
  • Experience developing and delivering educational workshops, outreach programs, and student conduct prevention initiatives.
  • Applicants must currently be authorized to work in the United States on a full-time basis.
  • Satisfactory completion of a background check, including a criminal records check, is required.
  • The position holder must comply with mandated reporter requirements under the California Child Abuse and Neglect Reporting Act and CSU Executive Order 1083.

Nice To Haves

  • One year of experience in the program area to which assigned may be preferred but is not required.

Responsibilities

  • Investigate and resolve student conduct cases involving alleged academic and non-academic misconduct while ensuring fair and consistent processes.
  • Meet individually with students to understand circumstances, assess evidence, and determine appropriate educational or student conduct outcomes.
  • Provide counseling-informed guidance, referrals, and interventions that promote student accountability, well-being, and retention.
  • Maintain accurate case records, reports, and documentation using Maxient while following university policies and regulatory requirements.
  • Collaborate with faculty, staff, campus departments, and community partners on student conduct matters, crisis response, and educational outreach.

Benefits

  • 15 paid holidays, vacation, and sick leave.
  • CalPERS pension plan with retiree healthcare and reciprocal agreements with other California public retirement systems, including the UC.
  • Medical, dental, and vision options at low or no cost.
  • CSU tuition fee waiver for employees and eligible dependents.
  • Optional FlexCash, life and disability insurance, legal plans, and pet plans.
  • Access to the library, campus events, employee groups, and volunteer and social activities.
  • Professional development and meaningful student engagement opportunities.
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