Student Assistant, Library Help Center, Desk, Spring 2027

University of Delaware • Newark, NJ

3d • Onsite

About The Position

Help Center Student Assistants provide equitable, high-quality, user-centered customer service to members of a diverse campus community and the public at the University of Delaware Morris Library Help Center Desk. They support daily library operations and help users access library materials and resources. Applicants must be undergraduate students at the University of Delaware and work-study eligible. The position requires a commitment of at least six hours per week, scheduled during library operating hours. The anticipated start date is February 8, 2027, and the estimated pay is $15.00 per hour.

Requirements

• Must be an undergraduate student at the University of Delaware.
• Must be work-study eligible.
• Must commit to a minimum of six hours per week during library operating hours.
• Effective communication and interpersonal skills.
• Consistent attention to detail and ability to sort alphabetically and numerically.
• Ability to track and complete tasks in a timely manner.
• Punctuality, reliability, dependability, and good judgment.
• Ability to lift, with or without assistance, boxes of books and supplies weighing up to 50 pounds; push and pull full book carts weighing 250 pounds; and bend and reach to place books and journals on shelves ranging from 3 to 90 inches high.

Nice To Haves

• Previous customer service experience preferred.

Responsibilities

• Provide patrons with information about library and institutional policies, services, and procedures.
• Perform circulation tasks, including checking library materials in and out, renewing items, retrieving and processing requested items, and helping patrons use DELCAT to find materials.
• Assist patrons with study rooms, Course Reserves, and interlibrary loan.
• Retrieve equipment and Reserve materials upon demand.
• Answer questions about library resources and services and refer visitors to the appropriate service point.
• Assist with publicly accessible computers, scanners, print release stations, and printers.
• Process Lost and Found.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed