Yotie Oso Undergraduate Retention & Success (YOURS) AANHPI Student Achievement Program - Student Assistant

California State University•San Bernardino, CA

5d•Onsite

About The Position

The Yotie Oso Undergraduate Retention & Success (YOURS) AANHPI Student Achievement Program is a culturally responsive student success initiative at California State University, San Bernardino. It supports the academic achievement, personal development, career readiness, cultural connection, and overall well-being of Asian American, Native Hawaiian, and Pacific Islander students, particularly students who are underserved or are the first in their families to attend college. The Student Assistant, Peer Mentor/Advocate is a student leadership position that helps YOURS participants navigate college, develop a sense of belonging, connect with campus resources, and work toward academic and personal goals. The role builds supportive peer relationships through individual mentoring, proactive outreach, group activities, workshops, cultural programming, and referrals to campus services. Peer Mentors/Advocates are not academic advisors, counselors, or mental-health professionals; they listen, share relevant experiences and strategies, help students understand their options, and connect them with professional support when needed. The position may be of interest to students pursuing mentoring, education, counseling, psychology, social work, public health, student affairs, cultural studies, community engagement, or related fields. It is a part-time, temporary, seasonal, on-campus student position. Work schedules may vary, and occasional evening and weekend work may be required. Student employees may not telecommute. The anticipated hiring range is $16.90 per hour.

Requirements

Ability to learn and perform assigned work, follow oral instructions, work cooperatively with faculty, staff, and other students, communicate effectively with all levels, and read and write English at a level appropriate to the position.
Admission or registration as a CSU student.
Maintain a semester and cumulative GPA of at least 2.0.
Be enrolled in at least half-time units at CSUSB: 6 undergraduate units or 3 graduate units.
International students must be enrolled full-time at CSUSB: 12 undergraduate units or 6 graduate units.
Be eligible to work in the United States.
Provide a Social Security card for payroll.
Satisfactory completion of a background check may be required.
A valid driver's license may be required.

Nice To Haves

Approachable, compassionate, and respectful manner.
Reliability and responsiveness.
Comfort initiating conversations and reaching out to students.
Openness to feedback, reflection, and continued learning.
Ability to work collaboratively as part of a team.
Interest in helping students recognize their strengths and achieve their goals.
Commitment to creating an affirming environment for AANHPI students while supporting all students with dignity and respect.
Currently enrolled as a CSUSB student, maintaining at least a 2.0 GPA, and in good academic and conduct standing.
Demonstrated interest in student success, belonging, and community building.
Strong interpersonal, listening, written, and verbal communication skills.
Ability to build positive relationships with students from diverse identities, cultures, backgrounds, and lived experiences.
Ability to listen empathetically, maintain professional boundaries, and respond appropriately to sensitive situations.
Dependability, organization, and ability to manage responsibilities with limited supervision.
Willingness to participate in required training, supervision, outreach, programs, and events.
Ability to protect student privacy and follow university policies and program procedures.
Commitment to cultural humility, inclusion, equity, and respect.
Previous basic experience in peer mentoring, student leadership, tutoring, advising support, outreach, community engagement, or event programming.
Understanding of or meaningful interest in the experiences, strengths, cultures, and needs of AANHPI students and communities.
Familiarity with CSUSB academic and student-support resources.
Basic experience assisting with or facilitating small-group conversations, workshops, presentations, or community-building activities.
Interest in psychology, counseling, social work, public health, education, student affairs, ethnic studies, communication, or a related field.
Bilingual or multilingual skills are welcomed but not required.

Responsibilities

Develop welcoming, supportive, and culturally responsive mentoring relationships with YOURS students.
Assist professional staff with scheduled student appointments and designated in-person or virtual drop-in hours, as assigned.
Help students navigate the transition to college and build confidence, self-advocacy, resilience, and a sense of belonging at CSUSB.
Share student-centered strategies related to time management, goal setting, study habits, communicating with faculty, campus involvement, and help-seeking.
Listen empathetically and without judgment while maintaining appropriate professional boundaries.
Encourage students to recognize and draw on their strengths, identities, lived experiences, and cultural community wealth.
Conduct proactive student outreach through phone calls, email, and other approved communication methods.
Check in with students about academic progress, college adjustment, engagement, and support needs.
Connect students with academic advising, tutoring, supplemental instruction, career services, scholarships, financial aid resources, and other appropriate services.
Help students prepare for meetings with academic advisors or faculty and identify questions to ask.
Promote workshops and opportunities related to academic success, career exploration, internships, professional development, scholarships, and high-demand career fields.
Assist with planning, promoting, implementing, and evaluating YOURS workshops, cultural programs, learning communities, and signature events.
Assist in co-facilitating peer-led workshops, group conversations, and Talking Circles on topics such as identity, family expectations, belonging, academic stress, wellness, career development, and the college experience.
Help create affirming spaces where students can build community, share experiences, and learn from one another.
Support culturally relevant programs and events that celebrate the diversity of Asian American, Native Hawaiian, and Pacific Islander communities.
Participate in outreach events, orientations, classroom presentations, tabling activities, and campus campaigns.
Collaborate with the APIDA Center, First Peoples Center, Counseling and Psychological Services, Academic Success and Undergraduate Advising, student organizations, and other campus and community partners.
Maintain accurate, timely records of mentoring contacts, outreach, referrals, attendance, and program participation.
Assist in collecting student feedback and other information used to evaluate and improve YOURS services.
Attend required staff meetings, supervision sessions, professional-development activities, and program events.
Communicate regularly with the YOURS program team about student trends, resource needs, and emerging concerns while respecting student privacy.
Represent YOURS and CSUSB professionally and positively.
Complete other related duties that support the goals of the YOURS AANHPI Student Achievement Program.