Academic Success & Undergraduate Advising (ASUA), Student Mentor - Federal Work Study Student Assistant

CSUSB•San Bernardino, CA

1d•Onsite

About The Position

Academic Success & Undergraduate Advising (ASUA) is hiring a Federal Work Study student assistant to provide peer-to-peer support, especially to first-year undergraduate students, and help them build the skills, knowledge, and confidence needed for academic success. The position works under the direct supervision of the Director and the lead work direction of the Program Coordinators. The mentor attends required training and development workshops, collaborates with other mentors, and documents student interactions and program participation. The role includes scheduling and assisting with weekly one-on-one meetings with assigned mentees, supporting academic skills and goal-setting, connecting students with campus resources and communities, and promoting academic progress, career exploration, cultural awareness, and belonging. This is a part-time, temporary, seasonal, on-campus student position. CSUSB student employees may not telecommute, and employees must reside in California. The anticipated hiring range is $16.90 per hour. Occasional evening and weekend work may be required, and schedules may vary according to business needs. Employment is contingent on applicable eligibility and hiring conditions, which may include a background check and driver’s license verification.

Requirements

Must be admitted or registered as a CSU student.
Must maintain a GPA of at least 2.0 each semester and cumulatively.
Must be enrolled at CSUSB at least half-time: 6 units for undergraduate students or 3 units for graduate students. International students must be enrolled full-time: 12 undergraduate units or 6 graduate units.
Must be eligible to work in the United States.
Must have a Social Security card for payroll purposes.
Must be eligible for Federal Work Study: complete a FAFSA for the current award year; maintain Satisfactory Academic Progress; have at least $2,000 in federal financial need; submit requested financial-aid documentation by its due date; have an official Financial Aid Office award notification; and be a U.S. citizen, eligible non-citizen, or permanent resident.
Ability to learn and perform assigned work and follow oral instructions.
Ability to work cooperatively with faculty, staff, and other students, and communicate effectively with people at all levels.
Ability to read and write English at a level appropriate to the position.
Satisfactory completion of a background check, including a criminal records check, may be required.
A valid driver’s license may be required.

Nice To Haves

One year of undergraduate student experience at CSUSB.
Experience assisting with individualized mentoring to promote academic and personal growth.
Experience assisting with workshops, study sessions, or other academic support activities.
Ability to promote inclusion and respect within the campus community.
Enrollment as an undergraduate or graduate student with a minimum GPA of 2.75.
Interpersonal and communication skills and a passion for helping students succeed.
Ability to collaborate effectively with faculty, staff, and peers.
Empathy, active listening, and cultural awareness.
Reliability, organization, and ability to manage multiple responsibilities.
Familiarity with campus resources and student support services.
Ability to maintain professionalism, confidentiality, and appropriate boundaries.
Demonstrated leadership, reliability, and commitment to supporting diverse student populations.

Responsibilities

Attend mandatory mentoring training sessions and development workshops.
Collaborate with other mentors to share strategies and resources.
Maintain appropriate documentation of student interactions and program participation.
Schedule and assist in conducting weekly one-on-one meetings with assigned mentees.
Help mentees review assignments, deadlines, and time-management strategies.
Provide guidance on academic skills and resources, and help mentees set and monitor goals.
Introduce mentees to campus resources, events, and organizations to encourage university involvement.
Create opportunities for mentees to network with peers, faculty, and staff.
Encourage high academic standards, celebrate milestones, and support mentees in overcoming challenges and staying focused on their goals.
Help mentees connect course choices and degree requirements to career aspirations and provide resources to explore academic interests and long-term goals.
Facilitate discussions and activities that promote cultural awareness and identity development.
Create a welcoming environment where students feel a sense of belonging.