Academic Success & Undergraduate Advising (ASUA), Student Mentor - Federal Work Study Student Assistant

California State University•San Bernardino, CA

2d•Onsite

About The Position

Academic Success & Undergraduate Advising (ASUA) seeks a Federal Work Study student assistant to provide peer-to-peer support, particularly to first-year undergraduate students, helping them build the skills, knowledge, and confidence needed for academic success. Under direct supervision and the lead work direction of Program Coordinators, the student mentor supports assigned mentees through weekly individual meetings, academic guidance, campus engagement, and accountability. The role also contributes to a welcoming and culturally aware campus community. This is an on-campus-only, part-time, temporary, seasonal student position. The schedule may vary according to business needs and may include occasional evening and weekend work for departmental activities, special events, and university functions. Student employees may not telecommute. Employees must reside in California upon hire. The anticipated hiring range is $16.90 per hour. The application deadline is November 24, 2026, although the position may close earlier if enough qualified applications are received.

Requirements

Be admitted or registered as a CSU student.
Maintain a semester and cumulative GPA of at least 2.0.
Be enrolled at CSUSB at least half-time: 6 units for undergraduates or 3 units for graduate students.
International students must be enrolled full-time at CSUSB: 12 units for undergraduates or 6 units for graduate students.
Be eligible to work in the United States.
Provide a Social Security card for payroll requirements.
Be able to learn and perform assigned work, follow oral instructions, cooperate with faculty, staff, and other students, communicate effectively with all levels, and read and write English at a level appropriate to the position.
Federal Work Study eligibility requires a FAFSA for the current award year, satisfactory academic progress, at least half-time enrollment, federal financial need of at least $2,000, submission of requested financial aid documentation by its due date, an official Financial Aid Office award notification, and U.S. citizenship, eligible non-citizen status, or permanent residence.
Complete a background check if required.
Verify identity and eligibility to work in the United States and complete Form I-9 upon hire.

Nice To Haves

One year of undergraduate student experience at CSUSB.
Experience assisting with individualized mentoring to promote academic and personal growth.
Experience assisting with workshops, study sessions, and other academic support activities.
Ability to promote inclusion and respect within the campus community.
Enrollment as an undergraduate or graduate student with a minimum GPA of 2.75.
Interpersonal and communication skills and a passion for helping students succeed.
Ability to collaborate effectively with faculty, staff, and peers.
Empathy, active listening, and cultural awareness.
Reliability, organization, and ability to manage multiple responsibilities.
Strong communication and interpersonal skills.
Familiarity with campus resources and student support services.
Ability to maintain professionalism, confidentiality, and appropriate boundaries.
Demonstrated leadership, reliability, and commitment to supporting diverse student populations.

Responsibilities

Attend mandatory mentor training sessions and development workshops.
Collaborate with other mentors to share strategies and resources.
Maintain required documentation of student interactions and program participation.
Schedule and assist with weekly one-on-one meetings with assigned mentees.
Help mentees review assignments, deadlines, and time-management strategies.
Provide guidance on academic skills and resources, and set and monitor goals for progress.
Introduce mentees to campus resources, events, and organizations to encourage community involvement.
Create opportunities for mentees to network with peers, faculty, and staff.
Encourage high academic standards, celebrate milestones, and support mentees in overcoming challenges and staying focused on their goals.
Help mentees connect course choices and degree requirements to career aspirations and provide resources for exploring academic interests and long-term goals.
Facilitate discussions and activities that promote cultural awareness and identity development.
Create a welcoming environment where students feel a sense of belonging.