Student Assistant – Administrative & Program Support

Santa Clara University•Santa Clara, CA
•Onsite

About The Position

The Student Assistant provides administrative support to the Retail Management Institute through clerical tasks, scheduling, and front-desk coverage. The position is suited to a detail-oriented, organized student seeking professional office experience. The assistant also supports departmental programs through coordination, communication, and resource management, while developing skills in project support, customer service, and data management. The role is based at the Retail Management Institute, Lucas Hall Suite 111, and is limited to a maximum of 19 hours per week.

Requirements

  • Strong organizational, time management, and communication skills.
  • Ability to work independently and collaboratively in a team setting.
  • Detail-oriented, reliable, and professional.
  • Proficiency with Microsoft Office or Google Suite.
  • Ability to maintain confidentiality and handle sensitive information.
  • Willingness to work onsite with a flexible schedule, including some evenings.
  • Adhere to all policies outlined in the Student Handbook.

Responsibilities

  • Greet visitors and students and provide information or assistance.
  • Answer and direct phone calls and emails.
  • Assist with scheduling meetings and maintaining calendars.
  • Prepare, proofread, and organize documents and correspondence.
  • Assist with planning and logistics for meetings, workshops, or events.
  • Maintain and update program files, databases, and online resources.
  • Assist with basic website updates and development.
  • Provide customer service to students, staff, and external partners.
  • Collect and organize data for reporting.
  • Assist with special projects and other duties as assigned.
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