Student Affairs Program Crd

University of Florida•Gainesville, FL

About The Position

This position is responsible for facilitating the logistical aspects of the residential conduct process, including corresponding with involved parties, making charging decisions, assigning cases, and coordinating administrative meetings/hearings. The role also involves managing case completion, record overlays, and service indicator processes. Additionally, the position assists in developing and revising community standards and policies, collaborates with campus partners for case management and referrals, and ensures compliance with university, state, and federal regulations. A key part of the role is data reporting and records management, including maintaining records for residential conduct, conduct resolution referrals, and Housing CARE processes. This includes processing confidential information and reports, maintaining confidential conduct files, and generating various system and progress reports. The position also involves administrative coordination, such as supervising and training student assistants, responding to inquiries, scheduling meetings, and supporting the Housing CARE process. The role may also include serving on departmental or university committees.

Requirements

Master’s degree in an appropriate area of specialization; or a bachelor’s degree in an appropriate area of specialization and two years of appropriate experience; or an equivalent combination of education and experience
Demonstrated proficiency with computers and basic software applications (e.g. Microsoft Office Excel, Word, PowerPoint, and Outlook)
Demonstrated planning, time management, and organizational skills
Demonstrated communication skills (verbal and written)
Demonstrated interpersonal skills
Strong organizational and analytical skills solving often complex problems
Demonstrated ability to function effectively in a fast-paced environment with frequent interruptions
Demonstrated ability to handle multiple projects or tasks simultaneously
Demonstrated ability to understand, interpret, and apply rules, regulations, policies, and procedures
Demonstrated ability to work as part of a team in a collaborative environment

Nice To Haves

Master's degree in higher education, preferably in student personnel, counseling, or administration or other related field
Experience or knowledge of collegiate conduct systems
Demonstrated experience with crisis management
Experience with handling confidential records and use of record management database
Experience using Maxient software

Responsibilities

Facilitate the logistical aspects of the residential conduct process including but not limited to: correspond with involved parties, make charging decisions on incoming reports, assign cases, and coordinate administrative meetings/hearings
Coordinate case completion for the residential conduct process following case resolution
Manage the record overlay and service indicator processes for all cases
Assist with developing, reviewing, and revising community standards, policies, and procedures related to the conduct process in consultation with the appropriate campus partners
Collaborate with campus partners to provide a unified approach to case management including appropriate follow-up services and referrals
Ensures compliance with university, state, and federal regulations and promotes consistency across processes
Manage data and files for residential conduct, conduct resolution referrals, and Housing CARE processes
Prepare, assemble and maintain residential student conduct and conflict resolution records
Process confidential information and reports including but not limited to: incident reports, crisis reports, University Police Department reports, and decision letters received from the Office of Student Conduct and Conflict Resolution
Maintain records of communication and confidential conduct files in compliance with appropriate standards
Generate monthly and bi-monthly conduct system and computer reports, and weekly outstanding case and progress reports
Supervise, train, evaluate, and process payroll for student assistants
Respond to inquiries, verbal or written, for residential conduct process
Schedule and arrange administrative meetings/hearings
Administratively support the Housing CARE process through the creation and management of cases and facilitate follow-up meetings as required
Responsible for developing, maintaining, disseminating and enforcing policies, procedures, and guidelines within scope of responsibility
Develop reports, handle special projects, and perform other duties as assigned
Serve on departmental, Division of Student Life or University of Florida committees or program support as needed