Student Affairs Advisor

Computer Systems Institute•Charlestown, MA

10h•Onsite

About The Position

The Student Affairs Advisor provides customer service to students on campus and reports to the VP of Student Affairs and Career Development. The advisor helps organize campus events and academic processes and is expected to maintain and exemplify the highest level of professionalism. The role includes monitoring attendance and academic progress, maintaining academic records, supporting students with F-1 status and work authorization guidance, and applying federal regulations when advising on immigration issues. The advisor also provides documentation, technical help with online systems, and guidance on non-academic issues. Additional work includes scheduling appointments, making reminder calls, assisting with campus events and administrative needs, maintaining the reception area, and following FERPA regulations.

Requirements

Bachelor of Arts degree.
Minimum of two years of full-time work-related experience.
Proficiency in computer applications, including word processing, spreadsheets, and databases.
Effective oral and written communication skills, including the ability to interact professionally with students, staff, faculty, and the general public.
Ability to work independently and in a team environment.
Ability to abide by FERPA regulations regarding student information.

Responsibilities

Monitor students’ attendance and academic progress.
File and maintain student academic records and necessary paperwork.
Guide continuing students on maintaining F-1 status, work authorization, and related topics.
Schedule, maintain, and update appointments for the Academic Dean, Admissions Office, and DSOs.
Make outbound calls to remind students of upcoming deadlines and school policies.
Provide students with documentation such as employment authorizations and letters.
Apply federal regulations when advising on immigration issues.
Assist the VP of Academics, VP of Student Affairs and Career Development, and Academic Dean; perform additional duties as assigned.
Provide technical assistance with online operating systems, such as opening email accounts and troubleshooting.
Guide students regarding non-academic issues.
Organize and assist with student events, including enrollment and registration, the International Student Festival, and off-campus field trips.
Order supplies and support materials as needed.
Consistently abide by FERPA regulations regarding student information.
Provide campus opening and closing duties if applicable.
Maintain a pleasant appearance of the reception area.
Attend required meetings and trainings.
Perform other duties as assigned.