Student Admissions Specialist

Arizona State University•Phoenix, AZ

9d•$53,000 - $55,000•Onsite

About The Position

Under general supervision, the Student Admissions Specialist recruits, counsels, and supports prospective Arizona State University students, with primary responsibility for Master of Social Work (MSW) recruitment and graduate admissions. Embedded within the School of Social Work, the role builds relationships with prospective students, families, educational and community partners, faculty, staff, and university stakeholders; coordinates graduate admissions from application through decision; and supports recruitment and enrollment goals. The position also coordinates with the Watts College Center for Academic and Student Affairs (CASA) on undergraduate recruitment and uses recruitment and admissions data, systems, policies, and procedures to provide accurate, timely, student-centered support throughout the prospective student lifecycle. The position is based at ASU’s Downtown Phoenix campus and requires on-site work. The anticipated start date is immediate. Activities take place primarily in an environmentally controlled office, with recruitment events and frequent in-state and out-of-state travel. Work schedules may be flexible during peak recruitment periods, including occasional evenings and weekends.

Requirements

Associate’s degree and one year of experience appropriate to the area of assignment or field, or an equivalent combination of experience and/or training demonstrating comparable knowledge, skills, and abilities.
Demonstrated commitment to exemplary customer service and student-centered support.
Ability to organize, prioritize, and manage work amid regular interruptions and changing priorities.
Ability to establish and maintain effective working relationships with internal and external partners.
Effective presentation skills with audiences.
Skill using Microsoft Office and related productivity software.
Ability to analyze recruitment and admissions activities and prepare accurate, timely reports.
Ability to support and model the institution’s sustainability practices and programs.
Valid U.S. driver’s license of the appropriate class and required endorsements throughout employment if driving is required.

Nice To Haves

Knowledge of social work education and/or the social work profession.
Experience with graduate admission application review and processing.
Experience developing and implementing student recruitment strategies.
Experience using CRM and higher education student information systems to manage prospective-student and applicant records.
Knowledge of higher education recruitment, admissions, and enrollment practices and principles.
Ability to quickly develop working knowledge of ASU academic requirements, admission policies, and School of Social Work programs.
Knowledge of basic project management and organizational practices.

Responsibilities

Implement recruitment strategies for assigned populations and markets, and build relationships with prospective students, families, counselors, schools, colleges, universities, and community partners.
Participate in recruitment activities, including individual prospective-student meetings, information sessions, presentations, recruitment fairs, tabling, campus visits, virtual events, and off-campus activities.
Provide individualized support to prospective MSW students from initial inquiry through application, admission, and enrollment.
Coordinate with Watts College CASA on undergraduate recruitment, outreach, events, presentations, and activities promoting School of Social Work programs.
Guide prospective MSW students through application requirements, required materials, admission criteria, deadlines, review timelines, and next steps; follow up to support application completion.
Coordinate graduate admissions processing for assigned School of Social Work programs, including monitoring application completeness, reviewing materials and academic credentials against requirements, facilitating review and decision workflows, and supporting timely decisions.
Communicate application and admission status to prospective students and appropriate university partners, and explain graduate admission policies and procedures.
Maintain accurate prospective-student and applicant records in CRM, student information, and admissions systems; document interactions, update tracking tools, run queries, and monitor pipeline progression.
Analyze recruitment, application, admission, and enrollment data; prepare reports to evaluate strategies and inform enrollment planning.
Develop and maintain admissions process documentation, applicant communications, tracking tools, and related resources; identify process improvements.
Review graduate admission requirements and recruitment information across university and School of Social Work resources and recommend updates for accuracy and consistency.
Maintain working knowledge of School of Social Work programs, curriculum, pathways, requirements, student opportunities, ASU policies and resources, and the social work profession.
Collaborate with School of Social Work faculty and staff, Graduate Admission Services, enrollment management colleagues, and other university partners to advance recruitment and admissions goals, facilitate processing, and resolve applicant issues.
Attend meetings, training sessions, student visit programs, and on- and off-campus events as needed; perform other duties as assigned.