Student Admissions Specialist

Arizona State University•Phoenix, AZ

8d•Onsite

About The Position

Under general supervision, the Student Admissions Specialist recruits, counsels, and supports prospective Arizona State University students, with primary responsibility for Master of Social Work (MSW) recruitment and graduate admissions. Embedded within the School of Social Work, the position builds relationships with prospective students, families, educational and community partners, faculty, staff, and university stakeholders; coordinates graduate admissions from application through decision; and supports recruitment and enrollment goals. The role also coordinates with the Watts College Center for Academic and Student Affairs (CASA) on undergraduate recruitment and uses recruitment and admissions data, systems, policies, and procedures to provide accurate, timely, student-centered support throughout the prospective student lifecycle. The position is based at ASU’s Downtown Phoenix campus, and on-site work is required. The anticipated start date is immediate. The position may require driving; the employee must maintain a valid US driver’s license of the appropriate class and required endorsements throughout employment. Frequent in-state and out-of-state travel is required and may involve operating a motor vehicle. Recruitment cycles may require a flexible schedule, including occasional evenings and weekends.

Requirements

Associate’s degree and one year of experience appropriate to the area of assignment or field, or an equivalent combination of experience and/or training demonstrating comparable knowledge, skills, and abilities.
Ability to support and model the institution’s sustainability practices and programs.
Ability to travel frequently in and out of state; the position may require driving, and the employee must possess a valid US driver’s license of the appropriate class and required endorsements throughout employment.

Nice To Haves

Knowledge of social work education and/or the social work profession.
Experience with graduate admission application review and processing.
Experience developing and implementing student recruitment strategies.
Experience using CRM and higher education student information systems to manage prospective student and applicant records.
Knowledge of higher education recruitment, admissions, and enrollment practices and principles.
Ability to quickly develop working knowledge of ASU academic requirements, admission policies, and School of Social Work programs.
Knowledge of basic project management and organizational practices.
Demonstrated commitment to exemplary customer service and student-centered support.
Skill in organizing, prioritizing, and managing work amid regular interruptions and changing priorities.
Demonstrated ability to establish and maintain effective working relationships with internal and external partners.
Demonstrated effective presentation skills with audiences.
Skill in using Microsoft Office and related productivity software.
Ability to analyze recruitment and admissions activities and prepare accurate, timely reports.

Responsibilities

Implement recruitment strategies to attract and enroll students within assigned populations and markets, and maintain relationships with prospective students, families, counselors, schools, colleges, universities, and other community and educational partners.
Participate in recruitment activities, including individual meetings, information sessions, presentations, recruitment fairs, tabling, campus visits, virtual events, and off-campus activities.
Support prospective MSW students from initial inquiry through application, admission, and enrollment.
Coordinate with CASA on undergraduate recruitment for School of Social Work programs, including outreach, events, and presentations.
Guide prospective MSW students through graduate admission requirements, materials, criteria, deadlines, review timelines, and next steps; follow up with applicants to support completion.
Coordinate graduate admissions processing, monitor application completeness, review materials, credentials, and transcripts against admission requirements, facilitate review and decision workflows, and support timely decisions.
Communicate application and admission status and explain graduate admission policies and procedures consistent with university and School of Social Work requirements.
Maintain prospective student and applicant records in CRM, student information, and admissions systems; document interactions, update records and tracking tools, run queries, and monitor recruitment and admissions pipelines.
Analyze recruitment, application, admission, and enrollment data; prepare reports on applicant progression, outcomes, targets, and other measures to evaluate strategies and inform enrollment planning.
Develop and maintain admissions process documentation, applicant communications, tracking tools, and resources; identify opportunities to improve efficiency, accuracy, and the student experience.
Review graduate admission requirements and recruitment information across university and School of Social Work resources and recommend updates for accuracy, consistency, and currency.
Develop working knowledge of the School of Social Work, MSW offerings, curriculum and pathways, admission requirements, student opportunities, ASU policies and resources, and the social work profession.
Collaborate with School of Social Work faculty and staff, Graduate Admission Services, enrollment management colleagues, and other university partners to support goals, facilitate timely processing, and resolve applicant issues.
Attend meetings, training sessions, student visit programs, and on- and off-campus events as needed; perform other duties as assigned.