Student Accounts Receivable Specialist

Calvin University•Grand Rapids, MI

11h

About The Position

The Student Accounts Receivable Specialist serves as a primary point of contact for students and families regarding billing, balances, and payment options. This role administers and oversees all student accounts receivable functions, including creating, reviewing, and maintaining student account charges in Workday Student. The specialist implements, interprets, and enforces university policies related to student billing and collections, reviews student account activity, and approves or denies refund requests. They reconcile student accounts receivable subsidiary ledgers and related general ledger accounts, and release monthly student account statements, communicating account information to students and families. This position also coordinates with various university offices to ensure accurate student account charges and billing, supports registration processes, and monitors student account balances and status. Additionally, the specialist monitors delinquent accounts, coordinates collection efforts, administers student bankruptcy accounts, and ensures compliance with relevant regulations and policies. They also prepare financial reports, reconcile payments, waivers, and refunds, and assist with month-end closing processes and the preparation of IRS Form 1098-T statements. A commitment to the educational mission of Calvin University, its Christian faith, and diversity is also expected.

Requirements

Demonstrated awareness and commitment to effectively establishing relationships and positive communication across multiple dimensions of diversity including, but not limited to, race, gender, physical limitations, class, or religious perspectives.

Nice To Haves

Commitment to the educational mission of Calvin as a Christian liberal arts University affiliated with the Christian Reformed Church.
A commitment to the Christian faith and to the integration of faith, learning, and student development.

Responsibilities

Serve as a primary point of contact for students and families regarding billing, balances, and payment options.
Administer and oversee all student accounts receivable functions, including creating, reviewing, and maintaining student account charges in Workday Student.
Implement, interpret, and enforce university policies related to student billing and collections.
Review student account activity and approve or deny refund requests.
Reconcile student accounts receivable subsidiary ledgers and related general ledger accounts.
Release monthly student account statements and communicate account information to students and families.
Coordinate with the Registrar's Office, Financial Aid, Housing, and International Programs to ensure accurate student account charges and billing.
Support registration-related processes and coordinate tuition postings schedules within Workday.
Post and edit or review other student-related assessments, such as parking fees or late charges with the assistance of a student intern.
Monitor student account balances and status, including holds and eligibility for registration or services.
Monitor delinquent accounts and coordinate collection efforts with external collection agencies.
Administer student bankruptcy accounts and maintain compliance with applicable legal requirements.
Ensure compliance with FERPA, Title IV, state regulations and university policies.
Prepare documentation and supporting materials for consortium partners.
Prepare debt balance analyses and collection-related reports.
Apply and reconcile student payments, waivers and refunds within Workday Student using online payments, third-party sponsorships, financial aid, and external systems.
Prepare reports and documentation for internal and external agencies.
Assist with month-end and fiscal year-end closing processes as it pertains to Student Accounts.
Assist with annual preparation and distribution of IRS Form 1098-T statements.
Assist with special projects, as needed, within the scope of this position.