Student Accounts Receivable Specialist

Calvin University • Grand Rapids, MI

1d

About The Position

The Student Accounts Receivable Specialist will serve as a primary point of contact for students and families regarding billing, balances, and payment options. This role involves administering and overseeing all student accounts receivable functions, including managing student account charges in Workday Student. The specialist will implement, interpret, and enforce university policies related to student billing and collections, review student account activity, and approve or deny refund requests. Additionally, they will reconcile student accounts receivable subsidiary ledgers and related general ledger accounts, and release monthly student account statements. This position requires coordination with various university offices to ensure accurate billing and support registration processes. The role also includes monitoring delinquent accounts, administering bankruptcy accounts, ensuring compliance with relevant regulations (FERPA, Title IV, state regulations, university policies), and preparing debt balance analyses and collection-related reports. Financial reporting, reconciliation of payments, waivers, and refunds, and assisting with month-end and fiscal year-end closing processes are also key responsibilities. The role involves assisting with the annual preparation of IRS Form 1098-T statements and special projects as needed. A commitment to the educational mission of Calvin as a Christian liberal arts University, integration of faith, learning, and student development, and demonstrated awareness and commitment to diversity are essential.

Requirements

• Demonstrated awareness and commitment to effectively establishing relationships and positive communication across multiple dimensions of diversity including, but not limited to, race, gender, physical limitations, class, or religious perspectives.

Nice To Haves

• Commitment to the educational mission of Calvin as a Christian liberal arts University affiliated with the Christian Reformed Church.
• A commitment to the Christian faith and to the integration of faith, learning, and student development.

Responsibilities

• Serve as a primary point of contact for students and families regarding billing, balances, and payment options with clear and empathic communication.
• Administer and oversee all student accounts receivable functions including creating, reviewing and maintaining student account charges in Workday Student.
• Implement, interpret, and enforce university policies related to student billing and collections.
• Review student account activity and approve or deny refund requests as appropriate.
• Reconcile student accounts receivable subsidiary ledgers and related general ledger accounts.
• Release monthly student account statements and communicate account information to students and families.
• Coordinate with the Registrar's Office, Financial Aid, Housing, and International Programs to ensure accurate student account charges and billing.
• Support registration-related processes and coordinate tuition postings schedules within Workday.
• Post and edit or review other student-related assessments, such as parking fees or late charges with the assistance of a student intern.
• Monitor student account balances and status, including holds and eligibility for registration or services.
• Monitor delinquent accounts and coordinate collection efforts with external collection agencies.
• Administer student bankruptcy accounts and maintain compliance with applicable legal requirements.
• Ensure compliance with FERPA, Title IV, state regulations and university policies.
• Prepare documentation and supporting materials for consortium partners.
• Prepare debt balance analyses and collection-related reports.
• Apply and reconcile student payments, waivers and refunds within Workday Student using online payments, third-party sponsorships, financial aid, and external systems.
• Prepare reports and documentation for internal and external agencies.
• Assist with month-end and fiscal year-end closing processes as it pertains to Student Accounts.
• Assist with annual preparation and distribution of IRS Form 1098-T statements.
• Assist with special projects, as needed, within the scope of this position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed