Accounts Receivable Specialist

West Fraser•Memphis, TN

6d•Onsite

About The Position

The Accounts Receivable (AR) Specialist will be responsible for posting cash receipts effectively and efficiently and ensure timely payments while maintaining positive internal and external order-to-cash process stakeholder relations.

Requirements

Associate’s degree in Accounting, Finance, Business Administration, or related field preferred, or equivalent business experience
Minimum of 2+ years of experience in accounts receivable and cash application is preferred
Experience with ERP System (JDE experience preferred) and working in a SOX control environment is preferred
Strong analytical, reconciliation, and problem-solving skills.
Strong organizational, time-management, and communication skills.
High attention to detail and accuracy.
Proficient in Microsoft Office applications, particularly Excel.
Ability to build effective working relationships and collaborate across departments.

Nice To Haves

Analytical Thinking
Problem Solving & Strategic Thinking
Attention to Detail
Organization & Time Management
Communication
Interpersonal Effectiveness
Collaboration & Teamwork
Adaptability

Responsibilities

Process a high volume of daily cash receipts, payment transactions, and remittance data while maintaining accuracy and productivity standards
Review customer remittance information and accurately apply payments to the appropriate invoices.
Research and resolve payment discrepancies, including short payments, deductions, credit memos, and unapplied cash.
Prepare and maintain reports to support cash application, reconciliation, and account accuracy.
Reconcile customer accounts and make appropriate account adjustments in accordance with company policies and procedures
Monitor and maintain unapplied cash balances to ensure timely resolution.
Identify and communicate payment trends, recurring issues, and process improvement opportunities.
Respond promptly to internal and external inquiries received through the team inbox and other communication channels.
Collaborate with Collections, Credit, Treasury, Sales, Customer Master Data, and customers to resolve payment-related issues.
Escalate processing errors, system issues, and customer concerns to leadership in a timely manner.
Maintain accuracy, productivity, and compliance with established policies, procedures, and internal controls.
Continuously develop knowledge and skills to improve process effectiveness and efficiency