Structural Heart Clinical Adoption Expert – CV Ultrasound (West Zone)
About The Position
The Structural Heart Clinical Adoption Expert drives clinical decision support for products and solutions through sales presentations, product demonstrations, and education of sales teams on emerging clinical issues. The role provides post-sales clinical support, including onsite customer training, case study support days, remote system training, and support for software changes, upgrades, and new technologies as needed within the Zone. The position supports pre-sales customer activities and clinical support at tradeshows, local conferences, and workshops. It coordinates with sales, clinical, project management, service, and business teams to ensure activities align with Philips Ultrasound business objectives. The role also supports Structural Heart courses at Philips offsite training locations, helps develop and support future SH-EchoNav Centers of Excellence customer sites, provides voice-of-customer feedback, and collaborates with internal and external industry partners. The role requires travel of 90% or more and residence within the respective West zone, within an hour of a major airport. Preferred markets include Seattle, Portland, San Francisco, San Diego, Los Angeles, Denver, and Phoenix. Company relocation benefits are not provided. US work authorization is required; sponsorship is not available.
Requirements
- At least 5 years of clinical experience in an advanced clinical institution performing complex structural heart work.
- Current RDCS (AE) or equivalent registered cardiac credential.
- Willingness to travel 90% or more.
- Must reside within the respective West zone and within an hour of a major airport.
- Must be able to perform the position's minimum physical, cognitive, and environmental requirements with or without accommodation.
- Team-player approach and excellent communication skills.
- Aptitude for business acumen.
- US work authorization; candidates requiring work-authorized visa sponsorship now or in the future will not be considered.
Nice To Haves
- Additional cardiac registries.
- Echo Nav experience.
- Familiarity with ICE skills.
- Residence in or near Seattle, Portland, San Francisco, San Diego, Los Angeles, Denver, or Phoenix.
Responsibilities
- Support pre-sales customer activities, including demonstrations, in collaboration with the local field team.
- Provide clinical support at tradeshows, local conferences, and workshops as assigned.
- Provide post-sales clinical support, including onsite customer training, case study support days, remote system training, and support for software changes, upgrades, and new technologies.
- Coordinate activities with account managers, local Clinical Solutions Consultants, Customer Project Managers, CV Luminary Managers, Field Service Engineers, Clinical Solutions Zone Managers, the National Clinical Solutions Manager, Zone District Sales Leaders, the National Sales Leader, and the Image Guided Therapy team to meet business objectives.
- Support or teach Structural Heart courses at Philips offsite training locations as needed.
- Assist in developing and supporting future SH-EchoNav Centers of Excellence customer sites.
- Provide voice-of-the-customer feedback to the leadership team, Business Unit, and Business Marketing Managers.
- Collaborate with internal IGT-D VeriSight and external device-company partners to align activities with Philips Ultrasound business objectives.
Benefits
- Generous paid time off.
- 401(k) with up to 7% company match.
- Health Savings Account with company contribution.
- Stock purchase plan.
- Education reimbursement.
- Company fleet/car.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
