Structural Heart Clinical Adoption Expert – CV Ultrasound (West Zone)

Philips • San Francisco, CA

4d

About The Position

The Structural Heart Clinical Adoption Expert drives clinical decision support for products and solutions through sales presentations, product demonstrations, and education of sales teams on emerging clinical issues. The role provides post-sales clinical support, including onsite customer training, case study support days, remote system training, software changes, upgrades, and support for new technologies as needed within the West Zone. The position requires residence within the West Zone, willingness to travel 90% or more, and living within an hour of a major airport. Preferred markets include Seattle, Portland, San Francisco, San Diego, Los Angeles, Denver, and Phoenix.

The role supports pre-sales customer activities and clinical support at tradeshows, conferences, and workshops; coordinates with sales, clinical, project, field service, and leadership teams to meet business objectives; and supports or teaches Structural Heart courses at Philips offsite training locations. It also assists in developing and supporting future SH-EchoNav Centers of Excellence customer sites, provides voice-of-the-customer feedback, and collaborates with internal and external industry partners to align activities with Philips Ultrasound business objectives.

Requirements

• At least 5 years of clinical experience in an advanced clinical institution performing complex structural heart work.
• Current RDCS (AE) credential or equivalent.
• Demonstrated high clinical aptitude in the Structural Heart space, with orientation toward post-sales adoption and an educational mindset.
• Ability to travel 90% or more.
• Reside within the West Zone and within an hour of a major airport.
• Ability to perform the minimum physical, cognitive, and environmental requirements of the sales position, with or without accommodation.
• Team player with excellent communication skills and business acumen.
• US work authorization; sponsorship for a work-authorized visa is not available.

Nice To Haves

• Additional registered cardiac credentials.
• Echo Nav experience (highly desired).
• Familiarity with ICE.

Responsibilities

• Support pre-sales customer activities, including demonstrations, in collaboration with the local field team.
• Provide clinical support at tradeshows, local conferences, and workshops as assigned.
• Coordinate activities with account managers, clinical solutions consultants, customer project managers, CV Luminary Managers, field service engineers, clinical solutions management, sales leaders, and the Image Guided Therapy team to meet defined business objectives.
• Support or teach Structural Heart courses at Philips offsite training locations as needed.
• Assist in developing and supporting future SH-EchoNav Centers of Excellence customer sites.
• Provide voice-of-the-customer feedback to leadership, the Business Unit, and Business Marketing Managers.
• Collaborate with internal IGT-D VeriSight and external device-company partners to align activities with Philips Ultrasound business objectives.
• Provide post-sales clinical support, including onsite customer training, case study support days, remote system training, software changes, upgrades, and support for new technologies.

Benefits

• Generous paid time off.
• 401(k) with up to 7% company match.
• Health Savings Account with company contribution.
• Stock purchase plan.
• Education reimbursement.
• Company fleet/car.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed