Strategy & Program Development Director
About The Position
The Strategy & Program Development Director leads programs that strengthen associate engagement and translate leadership priorities into coordinated action across Carelon Health. The role connects associate listening, recognition, career development, and change adoption with the practical execution of enterprise priorities. The position is hybrid and requires associates to work in-office three days per week. Alternate locations may be considered for candidates within reasonable commuting distance of an office; candidates outside that distance generally will not be considered unless an accommodation is granted as required by law. Travel to the worksite and other locations is required as necessary.
Requirements
- BA/BS degree in a related field and at least 10 years of related experience, including 5 years of leadership experience; or an equivalent combination of education and experience.
- Demonstrated ability to lead cross-functional initiatives and influence senior stakeholders without relying on direct authority.
- Experience converting employee feedback into practical, measurable improvements.
- Strong planning, facilitation, change-management, and analytical skills.
- Sound judgment and discretion when handling sensitive workforce and executive information.
Nice To Haves
- Experience in healthcare or another complex, regulated organization.
- Experience partnering with HR on talent development, employee experience, or organizational change.
- Formal training in change management or program management.
- Progressive experience in associate engagement, organizational effectiveness, executive operations, or enterprise program management.
Responsibilities
- Develop and execute an associate engagement plan aligned with business priorities, workforce needs, and organizational culture.
- Lead associate listening programs, synthesize feedback, identify recurring issues, and coordinate accountable action plans with business leaders and HR.
- Oversee recognition programs that reinforce desired behaviors, performance, and cross-functional collaboration.
- Partner with HR and business leaders on career pathways, internal mobility, and talent acquisition priorities informed by associate and operational needs.
- Translate approved executive priorities into coordinated engagement initiatives with clear owners, milestones, and follow-through.
- Establish readiness and adoption plans for organizational changes, including leader preparation, feedback mechanisms, and reinforcement activities.
- Coordinate operational execution of leadership-sponsored associate programs and forums, ensuring decisions and commitments result in action.
- Monitor program effectiveness and recommend improvements based on participation, feedback, adoption, and outcomes.
- Travel to the worksite and other locations as necessary.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase plan.
- 401(k) contribution.
- Merit increases.
- Paid holidays.
- Paid Time Off.
- Incentive bonus programs, unless covered by a collective bargaining agreement.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Short- and long-term disability benefits.
- 401(k) matching.
- Life insurance.
- Wellness programs.
- Financial education resources.
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What This Job Offers
Job Type
Full-time
Career Level
Director
