Strategy and Operations Lead, Creative Partnerships

OpenAI•San Francisco, CA

1d•$333,000 - $370,000•Hybrid

About The Position

The Strategy and Operations Lead partners with the Creative Partnerships leadership team to turn complex priorities into clear decisions, plans, and operating rhythms. The role helps leadership determine where the team should focus, connect ambitions to the resources and investments required, and ensure decisions result in coordinated action. It maintains visibility into priorities, portfolio, budget, headcount, partnerships, and organizational needs. The role works closely with Creative, Production, Brand Marketing, Resource Management, Strategic Finance, Procurement, Recruiting, People, Legal, and external partners to surface tradeoffs, resolve constraints, and keep important work moving. It is based in San Francisco, California, under a hybrid work model with in-office collaboration Monday through Wednesday. Relocation assistance is offered to new employees.

Requirements

10+ years of experience in Strategy and Operations, Business Operations, Chief of Staff, management consulting, or a related strategic operating role in a fast-moving organization.
Experience serving as a trusted partner to senior leaders on priorities, tradeoffs, decision communications, and organizational alignment.
Experience building planning processes, leadership cadences, portfolio systems, and operating models from zero to one.
Ability to turn ambiguous or incomplete inputs into structured recommendations, practical plans, and clear ownership.
Experience leading complex cross-functional initiatives from definition through implementation and sustained operations.
Strong financial and analytical fluency, including budgets, forecasts, investment scenarios, resource allocation, and organizational planning.
Ability to distill complex information into concise, executive-ready narratives.
Ability to build trust across creative, operational, financial, and business teams and influence decisions without formal authority.
Understanding of the people, partners, budgets, and production considerations behind ambitious creative work, without needing to set the creative vision.
AI-native builder mindset and interest in practical ways to simplify and improve planning, reporting, decision-making, and coordination.

Responsibilities

Serve as a strategic and operational partner to Creative Partnerships leadership, translating priorities into plans, decisions, and follow-through.
Design and run operating rhythms, including planning cycles, business reviews, leadership meetings, decision forums, offsites, and cross-functional communications.
Maintain visibility into active and upcoming work, organizational commitments, dependencies, capacity, and risks.
Help leadership prioritize opportunities, evaluate competing requests, and decide where to invest, reduce, defer, or redirect resources.
Lead annual and half-year planning, goal setting, roadmap development, and progress reviews, linking strategic priorities with people, budget, and operating support.
Own leadership processes for headcount, organizational planning, and resource requests.
Partner with Resource Management and Production to anticipate staffing and capacity needs, assess internal and external options, and identify delivery risks.
Partner with Finance and program owners to track allocations, forecasts, commitments, actuals, and material risks.
Develop scenarios and analyses covering costs, expected value, resource requirements, and operational implications of proposed programs and partnerships.
Lead strategic and cross-functional initiatives to scale Creative Partnerships, including operating-model design, portfolio management, role clarity, partner strategy, and new programs built from zero to one.
Organize working teams around complex priorities by establishing owners, decision rights, milestones, dependencies, and effective working rhythms.
Create concise executive communications, recommendations, decision memos, and operating materials to help leaders understand complex issues and align quickly.