Strategy & Operations, Payer Partnerships

Prosper Health•New York, NY

About The Position

Prosper Health is hiring a Strategy & Operations Lead for Commercial and Payer Partnerships to work with the Head of Commercial and Payer Partnerships and build the company's payer contracting and commercial strategy. The role owns the process of identifying and prioritizing regional health plans, communicating Prosper's value proposition, conducting partnership discussions, and negotiating agreements. It also contributes to broader commercial strategy, including payer marketing and evaluating entry into new lines of business. The position is intended for a structured, relationship-oriented owner who can create processes as well as operate them. The successful candidate will help establish Prosper's commercial function and expand access to its specialized, insurance-covered mental health services for autistic and neurodivergent adults. Success includes signing contracts with more regional and state health plans, building strategic payer relationships, increasing payer awareness of Prosper's care model, and making commercial operations scalable as the company expands.

Requirements

  • 3–6 years of experience, ideally combining management consulting with experience at a healthcare services or health technology company.
  • Extreme ownership: independently develop plans, set deadlines, follow up without reminders, and focus on outcomes such as contracts signed.
  • Ability to break problems down, use data and clear reasoning to prioritize, and apply first-principles thinking.
  • Resilience, resourcefulness, ingenuity, and persistence in pursuing deals, including when payer timelines are slow or initial responses are negative.
  • Executive presence and the ability to lead calls with VP-level payer stakeholders and build trust quickly.
  • Strong organization skills and the ability to manage and prioritize multiple workstreams and relationships.
  • Understanding of how payers work, or the ability and eagerness to learn quickly, including the drivers of payer organizations and the teams within them.

Nice To Haves

  • Partner-facing experience in business development, partnerships, partner success, or growth.
  • Payer experience.

Responsibilities

  • Build and execute a strategy for regional health plans, prioritizing targets by opportunity, identifying contracts with Prosper leadership, conducting outreach, leading partnership discussions, and negotiating agreements at competitive rates.
  • Work with clinical and clinical operations teams to execute and develop Prosper's clinical quality strategy and strengthen the value proposition to payers.
  • Work with Prosper leadership to identify efficient, high-return approaches to raising payer awareness, including adapting relevant practices from peer companies.
  • Establish a lightweight partner success model, including reporting, regular check-ins, and joint operating committees, and help scale it across partners.
  • Partner with Product and Operations to create processes for launching new payer partnerships smoothly.
  • Evaluate new growth channels, such as Medicaid and direct-to-employer, as Prosper expands.
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