Strategy and Analytics Senior Lead

Salesforce•Chicago, IL

3d•$143,400 - $236,700

About The Position

The Strategy and Analytics Senior Lead will join Slack’s CSG Strategy & Analytics team and partner with senior leaders across Slack Customer Success to drive strategic initiatives shaping the growth of Slack’s Enterprise Business. The role focuses on driving large-scale impact and transformation across Slack’s go-to-market engine, leading GTM initiatives, and advising key post-sales executives. The ideal candidate combines strategic and analytical thinking with leadership, learns quickly, drives results, builds strong relationships, communicates effectively, and aligns executive teams while keeping projects on track.

Requirements

3–5 years of work experience at a management consulting firm, investment bank, private equity firm, and/or Strategy & Operations technology company.
Degree or equivalent relevant experience; experience will be evaluated based on the role’s Values & Behaviors, including extracurricular leadership, military, volunteer, and work experience.

Nice To Haves

Experience leading large cross-functional teams through change management programs.
Ability to present and debate recommendations articulately at the executive level.
Experience with enterprise software or SaaS go-to-market strategy.
Excellent communication and analytical skills, including the ability to distill complex ideas and strategies into simple, actionable recommendations.
Experience with SQL and Salesforce reporting.
High-energy, team-first attitude and motivation to work hard in a fast-paced, changing environment.

Responsibilities

Partner with post-sales leadership to deliver strategic projects that enable the business to execute its highest-priority initiatives.
Use data to conduct in-depth analyses across business areas, including customer segments, regions, and product lines, to understand value drivers and identify improvement areas and opportunities.
Act as a strategic thought partner to members of the Success Leadership team and help shape post-sales strategy across the Enterprise business.
Connect cross-functional teams regionally and globally—including Customer Success, Sales, Product Management, Marketing, Business Development, and other internal groups—and facilitate collaboration toward common goals and outcomes.