Strategic Technical Advisor

Thrive • New York, NY

6h • $150,000 - $150,000

About The Position

The Strategic Technical Advisor partners with the Account Management team to manage an assigned book of business and serve as a trusted technology advisor to client leadership. Through structured Technology Business Reviews (TBRs) and Quarterly Strategic Roadmap planning sessions, the advisor aligns business priorities, infrastructure strategy, and cybersecurity posture with Thrive’s platform of services.

The advisor leads recurring roadmap reviews to ensure clients have a documented, prioritized, forward-looking technology plan with measurable progress and clear risk mitigation strategies. As an executive partner to client leadership, the advisor collaborates with Thrive’s internal teams to drive strategic execution, reduce risk, increase productivity, and deliver measurable business outcomes.

Requirements

• 2–4 years of experience in IT, Managed Services, technical support, account coordination, or a related advisory role.
• Ability to learn new technologies quickly and adapt in a fast-paced environment.
• Developing presentation skills and experience participating in client-facing meetings, virtually or in person.
• Strong interpersonal skills and ability to build relationships with clients and internal teams.
• Exposure to relationship management and collaborative problem-solving in professional settings.
• Accountability and initiative, with a desire to grow into a vCIO role.
• Strong written and verbal communication skills, including the ability to translate technical concepts into business-friendly language.

Responsibilities

• Build and sustain strong client relationships, serving as a strategic advisor through Technology Business Reviews, Quarterly Strategic Roadmap sessions, and executive-level engagements.
• Develop and maintain a comprehensive understanding of each client’s business objectives, technical landscape, and risk profile, and proactively identify improvements.
• Lead and deliver Technology Business Reviews aligned with short- and long-term business goals, presenting strategic recommendations consistent with Thrive’s standard platform.
• Facilitate recurring executive touchpoints to align business priorities, cybersecurity posture, compliance requirements, and technology strategy.
• Maintain and expand technical and industry expertise through continued education, certifications, and engagement with emerging technology trends.
• Support and contribute to client budget planning, including forecasting, prioritization, and investment alignment.
• Partner with client compliance and security stakeholders to provide practical governance and risk management recommendations aligned with regulatory and operational needs.
• Own and track advisory deliverables, including TBR cadence, Quarterly Roadmap updates, and client opportunity identification, ensuring timely execution, proper documentation, and adherence to performance expectations.
• Collaborate with the Account Management team to align client strategy, roadmap priorities, risk mitigation initiatives, retention efforts, and opportunity development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed