Strategic Partnerships Manager (Founding Role)
About The Position
This founding role will build and scale the company’s ecosystem partnerships and go-to-market alliances. The position identifies, negotiates, and manages strategic relationships across cloud providers, AI platforms, systems integrators, channel partners, and enterprise technology ecosystems. Working directly with company leadership and GTM leaders, the partnerships leader will expand the company’s reach, drive partner-sourced pipeline, and develop durable relationships. The role combines business development, partnerships, strategic relationship management, and ecosystem growth. It is an individual-contributor builder role, not a people-management position, with significant ownership in a fast-moving company. The company is open to candidates at senior manager, director, head, or VP level; a VP candidate must be willing to carry a sales quota or otherwise carry a bag for a period. The position reports directly to company leadership. The company is a venture-backed voice AI business whose platform provides AI agents for enterprise contact-center sales, support, and logistics calls. Its stated 2026 goal is to build a full customer-experience platform in which AI workers serve as frontline agents, QA analysts, and managers. The position is based in the San Francisco Bay Area Peninsula, with on-site work expected and frequent travel required.
Requirements
- At least 5 years of experience in strategic or channel partnerships at a high-growth SaaS company.
- Deep experience with cloud hyperscalers, CCaaS or CRM platforms, consultancies, systems integrators, or BPOs.
- Proven ability to build partner programs from zero and launch marketplace, co-sell, resale, or implementation motions.
- Strong executive presence and ability to influence senior stakeholders.
- Excellent organizational, communication, and relationship-management skills.
- An individual-contributor builder mindset; this is not a people-management role.
- For VP-level candidates, willingness to carry a bag for a while.
Responsibilities
- Own a portfolio of cloud hyperscalers, CCaaS and CRM platforms, consultancies, systems integrators, and BPOs.
- Own portfolio outcomes, including activated partnerships, partner-sourced SQLs, co-sold pipeline, and repeatable closed-won revenue against quarterly targets.
- Launch and grow cloud marketplace and co-sell programs; manage partner development relationships; drive joint outbound with partner AEs; deliver field presentations; and attend partner conferences and kickoffs.
- Build joint offerings with CCaaS and CRM platforms, systems integrators, consultancies, and BPOs.
- Establish co-sell, resale, referral, and implementation models; enable partner teams; map shared accounts; and support joint pursuits through deployment.
- Vet, sign, and activate strategic partners.
- Develop partner enablement, including training paths, certification, go-to-market plays, and shared marketing assets, so partner consultants can position and deploy the product in client work.
- Drive co-marketing across the portfolio and represent the company through joint launches, demos, industry conferences, and partner events.
- Work with Legal, Sales, forward deployed engineering, Product, Engineering, and Marketing to align partner performance with revenue strategy.
Benefits
- 100% medical, dental, and vision coverage.
- Daily meal credit.
- Monthly wellness, commuter, phone, and internet reimbursements.
- Work authorization sponsorship for qualified candidates.
- Meaningful equity.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
