Business Operations – Strategic Partner Manager III

itD Tech•San Jose, CA

1h•Remote

About The Position

itD is seeking a Business Operations – Strategic Partner Manager III to build and scale a micro-influencer program supporting high-impact product launches and creator activations across platforms. The role combines analytical research, creator discovery, and relationship-building to identify, vet, and activate creators who can drive product awareness, engagement, and adoption. The successful candidate will understand internet culture, emerging creator trends, and the social media content ecosystem, and will use creator databases, discovery tools, AI-assisted research, and manual scouting. This is a remote role based in the United States with a stated duration of 12 months. The position requires high-volume creator outreach, data analysis and reporting, creator qualification and relationship management, and collaboration with internal stakeholders and cross-functional teams. The employee will also participate in itD internal practice, thought-leadership, learning, networking, and career-development activities. itD is a woman- and minority-led consulting and software development company that emphasizes diversity, innovation, integrity, empowerment, and strong client outcomes.

Requirements

3–7 years of experience as a marketing or go-to-market (GTM) generalist, with experience in creator partnerships, influencer marketing, or a marketing agency.
Strong understanding of internet culture, emerging creator trends, and short-form and text-based social media platforms.
Ability to independently source, analyze, and interpret data to inform creator selection and partnership decisions.
Strong spreadsheet skills, including pivot tables, lookups, charts, data tracking, and reporting.
Experience conducting high-volume creator outreach, qualification calls, relationship development, and negotiations.
Hands-on experience using AI tools or agents for research, data analysis, and workflow automation.
Sound understanding of major social media platforms and their creator ecosystems.
Excellent written and verbal communication skills, including the ability to collaborate across global teams and time zones.
Proficiency in Google Workspace, particularly Google Sheets and Google Docs.
Ability to work independently, manage changing priorities, and deliver quality results within tight deadlines.
Bachelor’s degree in a relevant field or equivalent work experience; candidates must be graduates.
Must be eligible to work as a direct W2 candidate; the employer is unable to offer sponsorship.

Nice To Haves

Existing network of micro-influencers, emerging creators, or digital content creators.
Experience building an audience of 10,000 or more followers on a short-form video or text-based social platform.
Experience managing paid creator campaigns end to end, including briefing, contracting coordination, partnership disclosures, and performance reporting.
Strong understanding of brand safety and creator content evaluation.
Experience with CRM, influencer marketing, or partner management platforms.
Working knowledge of SQL and dashboarding tools such as Tableau or Looker.
Previous experience as a Meta contingent worker, participation in a Meta creator program, or experience working with a marketing agency.

Responsibilities

Scout and source emerging and mid-tier creators, micro-influencers, and opinion-shapers across Instagram, Facebook, Threads, and other social platforms using creator databases, discovery tools, AI-assisted research, and manual scouting.
Build and maintain a reusable database of vetted creators using audience insights, engagement metrics, content trends, and partner recommendations.
Independently analyze creator data and maintain reports on outreach response rates, activation rates, delivery rates, and campaign performance to optimize sourcing and curation strategies.
Evaluate and qualify creators based on audience alignment, follower demographics, engagement, content quality, posting frequency, market influence, and brand safety; deliver vetted shortlists within 48 hours of receiving briefs.
Conduct high-volume creator outreach, build relationships, run qualification calls, and negotiate participation within approved partnership terms, ensuring appropriate paid partnership disclosures.
Collaborate with internal stakeholders and cross-functional teams on creator campaigns, product launches, and activations across Instagram, Facebook, Threads, Edits, and emerging products.
Maintain accurate creator records, document vetting decisions and activation outcomes, refresh creator pipelines, and support creator communities, webinars, and content development.
Attend regular internal practice community meetings.
Collaborate with the itD practice team on industry thought leadership.
Complete client case studies and learning materials, including blogs and media content.
Develop materials that contribute to the Digital Transformation practice.
Attend internal itD networking events, in person and virtually.
Work with leadership on career fast-track opportunities.