Strategic Operations Manager

Abode Money•Austin, TX

2d•$110,000 - $140,000•Onsite

About The Position

Abode Money is hiring a Strategic Operations Manager to connect its partners, Operations team, and Engineering team and turn operational needs into scalable systems. The role involves handling county-specific rules, deadlines, and evidence standards for property tax appeals, as well as scoping and delivering partner requests and operational improvements. The manager’s portfolio will evolve with the business and may include multi-property and affiliate partners, filing queues and CMA tools used by Operations, or new states and product lines such as insurance or mortgage. The role offers responsibility for decisions from the outset and direct work with company leadership on what to build next. The position is based in Austin, Texas, or requires relocation to Austin. The company works in person five days per week. Compensation is a base salary of $110,000–$140,000 plus equity.

Requirements

Be based in Austin or willing to relocate; work in person five days a week.
Have 3–5 years of experience in operations, strategy, consulting, partnerships, or business operations, ideally at a startup or high-growth company.
Have researched, scoped, launched, and iterated on an end-to-end project with demonstrable results.
Have worked closely with Engineering to build products or tools, or managed external partners; ideally have experience with both.
Use data to inform decisions and be comfortable with spreadsheets and dashboards.
Use AI regularly to accelerate specifications, quality assurance, and reporting, and to build tools independently when Engineering capacity is limited.

Nice To Haves

SQL experience.
Experience at a startup or high-growth company.
Experience both working closely with Engineering and managing external partners.

Responsibilities

Translate problems raised by Operations, Customer Experience, Growth, or partners into clear requirements, edge cases, and acceptance criteria for Engineering, and recommend next steps.
Design small tests for new channels, markets, and tools; define success metrics in advance; and determine whether to scale, change, or stop an initiative.
Own partner, market, or internal-tool workstreams from research through launch and results, coordinating Operations, Growth, Customer Experience, and Engineering.
Manage partner relationships by running check-ins, coordinating launches, and serving as the main point of contact for assigned partners.
Test and troubleshoot initiatives before launch, track filing rate, accuracy, conversion, and referrals after launch, and document learnings in materials and standard operating procedures.