Operations Manager, Strategic Partnerships

Cloudflare•San Francisco, CA

20h•Hybrid

About The Position

Cloudflare’s Strategic Partnerships team works at the intersection of technology, media, and emerging AI business models, connecting Cloudflare’s products with executive market needs and advancing commercial and strategic initiatives. The Strategic Partnerships Operations Manager provides operational structure, efficiency, and scalable execution, serving as a connector between Strategic Partnerships and Product Management, Engineering, Sales, and Product Marketing. The role designs and runs the team’s operational backbone, establishes ways to synthesize external feedback into product roadmaps, and develops collateral for new solutions. It calls for technical fluency, autonomy, strong communication, and effective use of AI tools to scale work. The position is based in or requires willingness to work hybrid from Cloudflare’s San Francisco, New York City, or Austin offices. Compensation may vary by location. Estimated annual salary is $189,000–$260,000 for San Francisco-based hires and $181,000–$249,000 for New York City-based hires. The role is eligible to participate in Cloudflare’s equity plan.

Requirements

At least 5 years of experience in Business Operations, Strategic Partnerships, Product Marketing, Management Consulting, or Program Management within a high-growth technology environment.
Ability to understand complex technical products, platform infrastructure, or developer tools.
Success establishing cross-functional operating models and creating external customer or partner collateral.
Experience leveraging AI platforms and automation tools to scale personal and team workflows.
Strong written and visual storytelling skills, including the ability to distill dense technical details into polished executive collateral.
Ability to work autonomously and collaboratively across cross-functional, matrixed teams.
Based in or willing to work hybrid from Cloudflare’s San Francisco, New York City, or Austin offices.

Responsibilities

Establish project management frameworks, tracking systems, and operating rhythms that provide visibility across Strategic Partnerships initiatives.
Use AI tools and automated workflows to centralize partner data, streamline pipeline management, and reduce manual reporting.
Track partner milestones, pilot launches, and cross-functional commitments as the central operational contact.
Capture, structure, and synthesize qualitative and quantitative insights from executive partners, publishers, and AI platforms.
Build repeatable feedback loops with Product Management and Engineering to inform product roadmaps based on partner needs and ecosystem trends.
Work with Sales and Go-To-Market teams to operationalize partner learnings, objection handling, and market narratives across customer-facing teams.
Create executive-ready product collateral, including message houses, solution one-sheets, presentation decks, and enablement briefs.
Translate technical infrastructure, AI Gateway mechanisms, crawler policies, and edge-computing capabilities into clear narratives for external partners and internal leaders.
Coordinate pilot rollouts and partnership launches, aligning marketing, product documentation, and collateral for external execution.

Benefits

Medical/Rx insurance
Dental insurance
Vision insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility and family-forming benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short- and long-term disability insurance
Life and accident insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
Eligibility to participate in Cloudflare’s equity plan