Strategic Operations Coordinator

Comprehensive Mobile Care•Phoenix, AZ

About The Position

Comprehensive Mobile Care (CMC) is hiring a Strategic Operations Coordinator to manage and optimize patient-care logistics across an assigned market. The role is central to operational excellence, coordinating schedules and resources and improving the effectiveness of onsite healthcare services. The position is intended for a proactive person interested in developing strategic skills and growing into future roles in logistics, sales, account management, or other areas. The coordinator manages patient-visit scheduling, communicates with facilities, monitors specialized lab cases, coordinates with field teams and facility stakeholders, and maintains market calendars and tracking systems. The role also supports field-team readiness, ensures timely and accurate reports and documentation, and responds to logistical challenges. CMC provides onsite dental, vision, podiatry, and audiology services to senior facilities across 24 U.S. states. The company describes itself as family-founded and mission-focused, with a commitment to preventive healthcare delivered with dignity and compassion.

Requirements

  • Strong organizational skills and exceptional attention to detail.
  • Strategic foresight.
  • Excellent communication skills and ability to build relationships and manage stakeholder expectations.
  • Problem-solving skills, creativity, and determination.
  • Comfort using Microsoft Excel and Word.
  • Ability to navigate electronic health record systems.

Responsibilities

  • Manage patient-visit schedules strategically to maximize efficiency and utilization of onsite healthcare services.
  • Communicate proactively with facilities to coordinate visits and ensure preparedness.
  • Anticipate and resolve scheduling conflicts, resource limitations, and operational roadblocks.
  • Monitor and manage specialized lab cases in optometry, podiatry, dental, and audiology.
  • Collaborate with field teams and facility stakeholders to support a seamless flow of care.
  • Develop tracking systems for timely follow-ups and improved patient outcomes.
  • Maintain and optimize calendars so facility visits and specialties are strategically aligned.
  • Identify opportunities to improve operational efficiency and market performance.
  • Serve as a central communication hub, keeping stakeholders informed and aligned.
  • Confirm field-team readiness and address operational issues before they affect service delivery.
  • Ensure reports and documentation are submitted accurately and on time.
  • Respond to logistical challenges and provide effective solutions.

Benefits

  • Competitive starting salary.
  • Clear career pathways toward roles in logistics, sales, and account management.
  • 401-K plan with employer match.
  • Comprehensive healthcare and insurance coverage.
  • Opportunity to make a tangible difference in senior healthcare.
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