About The Position

Benchmark Gensuite is seeking a Strategic Implementation Specialist to bring EHS and Sustainability domain knowledge and experience supporting digital solution implementations to strategic subscriber initiatives. The role translates complex business needs into technology outcomes and works closely with Subscriber Success leaders, Account Management, Technical Implementation teams, and external implementation partners. The specialist supports strategic new subscriber launches and partnerships, coordinating complex implementations and cross-functional collaboration from planning through stabilization. As an execution partner, the specialist helps bring structure, alignment, and momentum to subscriber engagements, coordinates launch activities, resolves challenges, and supports successful delivery. This highly visible role suits someone who enjoys solving complex problems and collaborating to deliver digital transformation initiatives consistently and with long-term impact.

Requirements

  • Bachelor's degree.
  • 2–4 years of experience in EHS, Sustainability, ESG, Operational Risk, or a related business domain.
  • Experience supporting digital transformation initiatives and/or enterprise software implementations.
  • Strong organizational and project coordination skills, with the ability to manage multiple priorities and drive execution.
  • Ability to build relationships, collaborate across cross-functional teams, and contribute effectively in a matrixed environment.
  • Excellent written and verbal communication skills, including the ability to engage both technical and business stakeholders.
  • Strong analytical, problem-solving, and organizational skills, with sound judgment and attention to detail.
  • Ability to adapt quickly, learn continuously, and thrive in a fast-paced, evolving environment.

Nice To Haves

  • Experience supporting Benchmark Gensuite software implementations or digital transformation initiatives within EHS, Sustainability, Risk Management, or other enterprise functions.
  • Air emissions expertise.
  • Experience partnering with users and stakeholders across enterprise organizations.
  • Familiarity with customer success, implementation, change management, or project management methodologies.
  • Passion for continuous learning and developing expertise in Benchmark Gensuite solutions and subscriber success best practices.

Responsibilities

  • Support the planning and execution of strategic new subscriber launches and key subscriber initiatives.
  • Coordinate cross-functional activities to drive alignment, accountability, and successful delivery.
  • Manage assigned launch workstreams, monitoring milestones, risks, dependencies, and overall project health.
  • Build trusted relationships with internal teams and subscribers to support successful implementation outcomes.
  • Prepare clear project updates, executive summaries, and stakeholder communications.
  • Partner with implementation and account teams to ensure smooth transitions into ongoing subscriber success.
  • Contribute to continuous improvement of SSC processes, tools, and implementation best practices.
  • Develop expertise in Benchmark Gensuite solutions, implementation methodologies, and subscriber success strategies to increase impact and support future growth opportunities.

Benefits

  • Annual bonus programs
  • Regular team-building events
  • Off-cycle reviews
  • Team activities, including happy hours and virtual events
  • Team Member Networks, including the Respect for Diversity Group and the Sustainability Group
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