About The Position

As a member of Symetri's Technology Adoption team, the Strategic Implementation Manager helps fabrication and construction firms adopt and maximize the value of Naviate Fabrication, Autodesk solutions, and Symetri services. The role combines technical expertise and trusted-advisor consulting to guide clients through software demonstrations, implementation, training, and change management that improve efficiency, collaboration, and business performance. The position spans pre-sales consulting, solution implementation, customer success, and industry leadership. The manager works with customers, sales teams, product teams, and industry stakeholders to drive technology adoption and measurable outcomes throughout the project lifecycle. This is a fully remote position, with travel up to 20% as needed.

Requirements

  • At least 5 years of hands-on experience with Revit and fabrication-focused workflows.
  • Strong understanding of BIM, VDC, detailing, fabrication, coordination, and construction operations.
  • Experience with Autodesk Construction Cloud (ACC), Navisworks, and related construction technologies.
  • Proven ability to deliver customer-facing software demonstrations and technology consulting services.
  • Excellent communication, presentation, and relationship-building skills.
  • Strong organizational, problem-solving, and strategic thinking abilities.
  • Degree in Construction Management, Engineering, Design, or a related field, or equivalent industry experience.
  • Willingness to travel up to 20% as needed.
  • Candidates must be legally authorized to work in the United States without sponsorship; the company is unable to sponsor work visas.

Nice To Haves

  • Experience with Autodesk Fabrication CADmep, CAMduct, ESTmep, or similar fabrication platforms.
  • Familiarity with fabrication databases, manufacturing workflows, and shop-to-field processes.
  • Experience supporting MEP contractors, industrial contractors, fabrication shops, or prefabrication operations.
  • Experience developing ROM estimates and Statements of Work.

Responsibilities

  • Serve as a subject matter expert on Naviate Fabrication, fabrication workflows, implementation methodologies, and integrations with Revit, Autodesk Construction Cloud (ACC), Navisworks, and Autodesk Fabrication products.
  • Stay current on construction technology trends, industry best practices, and emerging workflows affecting fabrication and specialty contractors.
  • Contribute to thought leadership through webinars, presentations, customer success stories, conferences, and industry events.
  • Partner with sales and client success teams on customer acquisition, adoption, and account growth.
  • Deliver software demonstrations of fabrication, detailing, coordination, prefabrication, and construction management workflows.
  • Consult with customers on technology roadmaps, operational efficiency, and digital transformation goals.
  • Assist with solution development, ROM estimates, Statements of Work (SOWs), and implementation planning.
  • Lead implementation engagements for Naviate Fabrication and related Autodesk solutions.
  • Design implementation plans aligned with technology, workflows, and customer business objectives.
  • Guide customers through change management, establish measurable success metrics, and promote long-term adoption.
  • Develop and deliver training programs, workshops, mentoring, and technical coaching.
  • Advise customers on fabrication-ready BIM workflows, detailing standards, coordination processes, and model governance.
  • Support workflow optimization from design through fabrication, installation, and project closeout.
  • Assist clients with integration strategies involving ACC, project management platforms, ERP systems, and manufacturing technologies.
  • Collaborate with Product Management, Development, Customer Success, Marketing, and Sales to share industry insights and customer feedback.
  • Support product improvement initiatives, documentation development, and best practice standards.
  • Identify opportunities to expand customer engagements through consulting, implementation, training, and optimization services.

Benefits

  • Generous and flexible time off (FTO) and eight paid holidays.
  • Group health insurance with nominal employee contribution.
  • Employer-paid short- and long-term disability coverage.
  • Optional benefits through a cafeteria plan, including dental, vision, life insurance, wellness reimbursement, and other supplemental benefits.
  • Dollar-for-dollar employer match of employee HSA contributions up to the IRS limit.
  • 401(k) with company match of up to 4% of base salary.
  • Insurance coverage begins on the first day of employment; FTO and 401(k) eligibility begin after one month of employment.
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