About The Position

The Director, Corrections Programs & Strategic Implementation reports to the Vice President, Learning & Outcomes. The role provides program leadership, coaching, data-informed improvement support, and strategic implementation leadership for priority initiatives across MTC Corrections. The Director partners with operational and program leaders to strengthen correctional programs, identify and respond to performance and implementation needs, translate approved priorities into actionable plans, coordinate cross-functional efforts, and monitor progress and outcomes. The position directly leads a limited portfolio of assigned programs, strategic initiatives, pilots, modernization efforts, and improvement priorities. It requires demonstrated experience facilitating correctional behavioral health or substance abuse programs and the ability to apply frontline program and operational experience to practical enterprise-level support. The role collaborates with Learning & Outcomes colleagues, Corrections operational leaders, facility staff, corporate departments, vendors, regulators, and other stakeholders. The incumbent is expected to contribute to the company’s Culture of Caring through positive and respectful relationships and to perform other duties within their capabilities as assigned by management.

Requirements

  • Bachelor’s degree in criminal justice, behavioral health, psychology, social work, counseling, human services, public administration, business administration, organizational leadership, or a related field.
  • At least five years of related experience.
  • Demonstrated experience facilitating correctional behavioral health or substance abuse programs.
  • Strong facilitation, coaching, analytical, problem-solving, project leadership, written and verbal communication, relationship-building, and executive-presentation skills.
  • Willingness and ability to travel.
  • Unless waived by management, a valid driver’s license with an acceptable driving record.

Nice To Haves

  • Master’s degree.

Responsibilities

  • Provide coaching, consultation, and technical assistance to Corrections operational and program leaders to strengthen program performance, implementation, and continuous improvement.
  • Lead and oversee assigned Corrections programs, strategic initiatives, pilots, modernization efforts, and improvement priorities.
  • Apply correctional behavioral health, substance abuse treatment, rehabilitation, reentry, and related programming experience to support program quality and organizational priorities.
  • Help facility leaders identify program and performance challenges, determine root causes, establish improvement priorities, and develop practical solutions.
  • Review program and operational data to identify trends, performance gaps, emerging risks, and opportunities for improvement.
  • Partner with operational leaders and stakeholders to establish measures, baselines, targets, and leading indicators for assigned programs and initiatives.
  • Translate approved priorities into actionable implementation plans that define outcomes, owners, milestones, dependencies, risks, decision points, and sustainment expectations.
  • Provide project oversight and actively manage responsibilities, timelines, deliverables, risks, and decisions for assigned initiatives.
  • Coordinate cross-functional work among Corrections operations, facility leadership, program experts, technology, training, data, and other stakeholders.
  • Facilitate implementation workgroups, problem-solving discussions, project reviews, and leadership decision-making related to assigned programs and initiatives.
  • Monitor implementation and performance progress, identify barriers, coordinate corrective action, and escalate issues requiring resources or leadership decisions.
  • Develop and coordinate change-management, communication, readiness, training, stakeholder-engagement, and adoption strategies for assigned initiatives.
  • Engage facility leaders and employees during implementation to identify operational impacts, gather feedback, address barriers, and improve adoption.
  • Develop sustainment plans and support transitions from active project oversight to ongoing operational or program ownership.
  • Identify effective programs, practices, and implementation approaches at correctional facilities and support adapting and scaling successful practices across MTC Corrections.
  • Support evaluation, design, launch, and implementation of new Corrections programs, services, pilots, and business opportunities as assigned.
  • Prepare analyses, project updates, reports, dashboards, presentations, and recommendations that inform operational and executive leaders about performance, progress, risks, and decisions.
  • Collaborate with internal and external stakeholders to support effective programs and successful implementation.
  • Maintain positive and respectful relationships with employees, customers, vendors, program recipients, and the community in support of the company Culture of Caring.
  • Perform other duties as assigned within the incumbent’s capabilities, as determined by management.
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