Director, Corrections Programs & Strategic Implementation

Management and Training Corporation•Centerville, UT

About The Position

The Director, Corrections Programs & Strategic Implementation reports to the Vice President, Learning & Outcomes. This role provides program leadership, coaching, data-informed improvement support, and strategic implementation leadership for priority initiatives across MTC Corrections. The Director partners with operational and program leaders to strengthen correctional programs, identify and address performance and implementation needs, translate approved priorities into actionable plans, coordinate cross-functional efforts, and monitor progress and outcomes. The role directly leads a limited portfolio of assigned programs, strategic initiatives, pilots, modernization efforts, and improvement priorities. It requires demonstrated experience facilitating correctional behavioral health or substance abuse programs and the ability to translate frontline program and operational experience into practical enterprise-level support. The Director provides coaching, consultation, and technical assistance; leads assigned programs and initiatives; reviews data and performance; and helps facility leaders identify challenges, root causes, and practical solutions. The position develops implementation, measurement, change-management, communication, readiness, training, stakeholder-engagement, adoption, and sustainment plans. It coordinates work across Corrections operations and other internal and external stakeholders, monitors progress and barriers, and prepares analyses and updates for operational and executive leaders. The role also supports evaluation, design, launch, and implementation of new Corrections programs, services, pilots, and business opportunities as assigned; identifies effective practices for adaptation and scale; and contributes to the company’s Culture of Caring through positive and respectful relationships. Other duties may be assigned within the incumbent’s capabilities as determined by management.

Requirements

  • Bachelor’s degree in criminal justice, behavioral health, psychology, social work, counseling, human services, public administration, business administration, organizational leadership, or a related field.
  • At least five years of related experience.
  • Demonstrated experience facilitating correctional behavioral health or substance abuse programs.
  • Strong facilitation, coaching, analytical, problem-solving, project leadership, written and verbal communication, relationship-building, and executive-presentation skills.
  • Willingness and ability to travel.
  • Unless waived by management, a valid driver’s license with an acceptable driving record.

Nice To Haves

  • Master’s degree.

Responsibilities

  • Provide coaching, consultation, and technical assistance to Corrections operational and program leaders to strengthen program performance, implementation, and continuous improvement.
  • Lead and oversee assigned Corrections programs, strategic initiatives, pilots, modernization efforts, and improvement priorities.
  • Apply experience with correctional behavioral health, substance abuse treatment, rehabilitation, reentry, and related programming to support program quality and organizational priorities.
  • Help facility leaders identify program and performance challenges, determine root causes, establish improvement priorities, and develop practical solutions.
  • Review program and operational data to identify trends, performance gaps, emerging risks, and opportunities for improvement.
  • Partner with operational leaders and appropriate stakeholders to establish measures, baselines, targets, and leading indicators for assigned programs and initiatives.
  • Translate approved priorities into actionable implementation plans with defined outcomes, owners, milestones, dependencies, risks, decision points, and sustainment expectations.
  • Provide project oversight for assigned initiatives, keeping responsibilities, timelines, deliverables, risks, and decisions visible and actively managed.
  • Coordinate cross-functional work among Corrections operations, facility leadership, program experts, technology, training, data, and other stakeholders.
  • Facilitate implementation workgroups, problem-solving discussions, project reviews, and leadership decision-making related to assigned programs and initiatives.
  • Monitor implementation and performance progress, identify barriers, coordinate corrective action, and escalate issues requiring additional resources or leadership decisions.
  • Develop and coordinate change-management, communication, readiness, training, stakeholder-engagement, and adoption strategies for assigned initiatives.
  • Engage facility leaders and employees throughout implementation to identify operational impacts, gather feedback, address barriers, and improve adoption.
  • Develop sustainment plans and support transition of completed initiatives from active project oversight to ongoing operational or program ownership.
  • Identify effective programs, practices, and implementation approaches at correctional facilities and support adapting and scaling successful practices across MTC Corrections.
  • Support evaluation, design, launch, and implementation of new Corrections programs, services, pilots, and business opportunities as assigned.
  • Prepare analyses, project updates, reports, dashboards, presentations, and recommendations that give operational and executive leaders visibility into program performance, implementation progress, risks, and decisions.
  • Collaborate with Learning & Outcomes colleagues, Corrections operational leaders, facility staff, corporate departments, vendors, regulators, and other stakeholders.
  • Maintain positive and respectful relationships with employees, customers, vendors, program recipients, and the community in support of the company Culture of Caring.
  • Perform other duties as assigned within the incumbent’s capabilities, as determined by management.
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