Strategic Communications & Development Specialist (Full Time)

North Country Healthcare•Lancaster, NH

About The Position

North Country Healthcare (NCH), a nonprofit affiliation of four medical facilities in New Hampshire’s White Mountains Region, is hiring a Strategic Communications & Development Specialist. The role supports donor and community engagement, outreach connected to campaigns, events, partnerships, and key initiatives, stewardship logistics, relationship continuity, and gathering content from community-facing work. Its purpose is to provide operational and relational support for development and community engagement efforts that strengthen philanthropic support, partnership visibility, and community connection. The role adheres to NCH System Values, Service Excellence, and Standards of Behavior and emphasizes High-Reliability Organization principles, including a culture of safety, accountability, and consistent high performance. The specialist collaborates with development, communications, events, and leadership stakeholders and represents NCH professionally in community-facing interactions.

Requirements

Strong interpersonal, customer service, and community engagement skills.
Clear written and verbal communication skills.
Strong organization, follow-up, and relationship-tracking skills.
Ability to support donor, sponsor, partner, and community outreach activities.
Ability to assist with stewardship, engagement logistics, and content gathering.
Comfort working with donor databases, spreadsheets, email, and common office software.
Ability to collaborate with development, communications, events, and leadership stakeholders.
Professional judgment, discretion, and attention to detail.
Ability to manage multiple priorities and deadlines.
All employees and contracted staff must complete an American Heart Association-accredited Basic Life Support (BLS) course, or ACLS and PALS combined for clinical staff, or Heartsaver CPR AED for nonclinical staff, and renew certification regularly, subject to position-specific requirements in the NCH Life Support Certification Policy.

Nice To Haves

Associate’s degree in communications, nonprofit management, business, public relations, community health, human services, or a related field; equivalent experience may be considered.
In lieu of formal education, an additional four years of experience in the field is acceptable.
Community engagement, fundraising, or Community Health Worker training.
At least one year of development support, community engagement, administrative coordination, customer relations, nonprofit, healthcare, or related experience.
Experience with donor relations, sponsorship support, or community-facing work.

Responsibilities

Support donor and community engagement activities.
Coordinate outreach tied to campaigns, events, partnerships, and key initiatives.
Assist with stewardship, engagement logistics, and relationship continuity.
Gather stories, feedback, and partner insights from community-facing work.
Maintain accurate records of outreach, engagement, and follow-up activity.
Assist with donor, sponsor, and community partner communications.
Support sponsorship outreach, recognition, and follow-up activities as assigned.
Help identify opportunities for community engagement, visibility, and partnership development.
Represent NCH professionally in community-facing interactions.
Support event-related relationship follow-up with development and events staff.
Prepare materials for meetings, outreach, campaigns, and community engagements.
Coordinate internal communications related to development and community engagement tasks.
Assist with donor database updates, lists, and tracking processes as assigned.
Promote awareness of NCH’s mission and priorities through community-facing work.
Perform additional development and community engagement duties as assigned.