Strategic Communications & Development Specialist (Full Time)

North Country Healthcare•Lancaster, NH

About The Position

The Strategic Communications & Development Specialist supports donor and community engagement activities, including outreach tied to campaigns, events, partnerships, and key initiatives. The position provides operational and relationship-focused support for development and community engagement efforts, helping strengthen philanthropic support, partnership visibility, and community connection. Duties include stewardship logistics, relationship continuity, content gathering from community-facing work, and maintaining accurate engagement records. The role follows North Country Healthcare’s System Values, Service Excellence, and Standards of Behavior, and supports its emphasis on High-Reliability Organization principles, safety, accountability, and consistent high performance.

Requirements

  • Strong interpersonal, customer service, and community engagement skills.
  • Clear written and verbal communication skills.
  • Strong organization, follow-up, and relationship tracking skills.
  • Ability to support donor, sponsor, partner, and community outreach activities.
  • Ability to assist with stewardship, engagement logistics, and content gathering.
  • Comfort working with donor databases, spreadsheets, email, and common office software.
  • Ability to collaborate with development, communications, events, and leadership stakeholders.
  • Professional judgment, discretion, and attention to detail.
  • Ability to manage multiple priorities and deadlines.
  • An associate’s degree in communications, nonprofit management, business, public relations, community health, human services, or a related field is preferred; equivalent experience may be considered.
  • In lieu of formal education, an additional four years of experience in the field is acceptable.
  • Employees and contracted staff must complete an American Heart Association-accredited Basic Life Support (BLS) course, or ACLS and PALS combined for clinical staff, or Heartsaver CPR AED for nonclinical staff, and renew certification regularly, subject to position-specific requirements.
  • At least one year of development support, community engagement, administrative coordination, customer relations, nonprofit, healthcare, or related experience is preferred.

Nice To Haves

  • Community engagement, fundraising, or Community Health Worker training.
  • Experience with donor relations, sponsorship support, or community-facing work.

Responsibilities

  • Support donor and community engagement activities.
  • Coordinate outreach tied to campaigns, events, partnerships, and key initiatives.
  • Assist with stewardship, engagement logistics, and relationship continuity.
  • Gather content from community-facing work, including stories, feedback, and partner insights.
  • Maintain accurate records of outreach, engagement, and follow-up activity.
  • Assist with donor, sponsor, and community partner communications.
  • Support sponsorship outreach, recognition, and follow-up activities as assigned.
  • Help identify opportunities for community engagement, visibility, and partnership development.
  • Represent North Country Healthcare professionally in community-facing interactions.
  • Support event-related relationship follow-up with development and events staff.
  • Prepare materials for meetings, outreach, campaigns, and community engagements.
  • Coordinate internal communication related to development and community engagement tasks.
  • Support donor database updates, lists, and tracking processes as assigned.
  • Promote awareness of North Country Healthcare’s mission and priorities through community-facing work.
  • Perform additional development and community engagement duties as assigned.
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