Strategic Client Account Executive
About The Position
The Strategic Client Account Executive manages and expands relationships with valuable, complex enterprise accounts across North America (NAMER). This role advises C-level stakeholders, helps clients realize value from the company’s services, and identifies and executes growth opportunities. The position also handles existing customers and develops new business throughout NAMER. As a senior member of the North America Account Management team, the role contributes to account strategy, mentors junior team members, and collaborates across customer success, field engineering, marketing, and product development. It uses data-driven insights and industry knowledge to guide client relationships and internal decisions.
Requirements
- At least 5 years of SaaS sales experience selling a technical product to large enterprise customers.
- A track record of top performance.
- Experience selling to engineering leadership, such as CTOs, VPs of Engineering, and DevOps leaders.
- Curiosity about the DevOps ecosystem and familiarity with technical concepts and their business value.
- Strong written and verbal interpersonal skills and organizational skills.
- A consistent record of meeting and exceeding sales quotas.
- Experience growing existing accounts and opening new accounts.
Nice To Haves
- Business experience in NAMER is preferred.
Responsibilities
- Manage existing customers and develop new business across the NAMER region.
- Lead the development and execution of comprehensive, multi-year strategic account plans for top-tier clients, aligning solutions with their evolving business objectives.
- Build, nurture, and expand executive-level relationships, serving as a trusted advisor and thought partner to client leadership teams.
- Identify, pursue, and close complex upsell opportunities to drive revenue growth across NAMER.
- Advocate for clients internally and mobilize cross-functional teams to deliver tailored solutions and exceptional client experiences.
- Provide strategic guidance to product and marketing teams based on client feedback and market intelligence.
- Monitor industry trends, the competitive landscape, and regulatory changes, and advise clients on relevant risks and opportunities.
- Represent the company in joint proposals and strategic initiatives with CircleCI partners and other collaborators.
- Build, prioritize, and forecast the sales pipeline using platforms including Hubspot, Outreach.io, Gainsight, 6sense, ZoomInfo, and LinkedIn.
- Mentor junior team members and drive cross-functional collaboration.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
