Strategic Client Account Executive

CircleCI•San Francisco, CA
•$125,000 - $156,750

About The Position

The Strategic Client Account Executive manages and expands relationships with CircleCI’s most valuable and complex enterprise accounts across the North America (NAMER) region. The role serves as a trusted advisor to C-level stakeholders, helps clients maximize value from CircleCI’s services, and identifies and executes high-impact growth opportunities. As a senior member of the NAMER Account Management team, this role shapes strategic account plans, mentors junior team members, and collaborates across customer success, field engineering, marketing, and product development. The position also provides client and market insights to inform CircleCI’s offerings and represents the company in strategic initiatives with partners and other collaborators.

Requirements

  • At least 5 years of SaaS sales experience selling a technical product to large enterprise customers.
  • A track record of top performance and consistently meeting or exceeding sales quotas.
  • Experience selling to engineering leadership, such as CTOs, VPs of Engineering, or DevOps leaders.
  • Curiosity about the DevOps ecosystem and familiarity with technical concepts and their business value.
  • Strong written and verbal interpersonal skills and organizational skills.
  • Experience growing existing accounts and opening new accounts.
  • Ability to thrive as a teammate in a fluid, fast-paced, dynamic, scaling environment.

Nice To Haves

  • Business experience in NAMER.

Responsibilities

  • Manage existing customers and develop new business across the NAMER region.
  • Lead the development and execution of multi-year strategic account plans for top-tier clients, aligning CircleCI solutions with their evolving business objectives.
  • Build and expand executive-level relationships, acting as a trusted advisor and thought partner to client leadership teams.
  • Identify, pursue, and close complex upsell opportunities to drive revenue growth.
  • Act as the senior client advocate within CircleCI, influencing stakeholders and mobilizing cross-functional teams to deliver tailored solutions and client experiences.
  • Provide product and marketing teams with client feedback and market intelligence to inform CircleCI’s offerings.
  • Monitor industry trends, competitors, and regulatory changes, advising clients on relevant risks and opportunities.
  • Represent CircleCI in joint proposals and strategic initiatives with partners and other key collaborators.
  • Build, prioritize, and forecast a sales pipeline using platforms including HubSpot, Outreach.io, Gainsight, 6sense, ZoomInfo, and LinkedIn.
  • Mentor junior team members and drive cross-functional collaboration.

Benefits

  • Reasonable accommodation is available to individuals with disabilities to participate in the application or interview process, perform essential job functions, and receive employment benefits and privileges.
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