Strategic Alliances & Partnerships Manager

Retell AI•Redwood City, CA

1d•$180,000 - $230,000•Onsite

About The Position

We’re looking for a Strategic Alliances & Partnerships Manager to help build and scale Retell AI’s ecosystem partnerships and go-to-market alliances. In this role, you’ll identify, negotiate, and manage strategic relationships across cloud providers, AI platforms, systems integrators, channel partners, and enterprise technology ecosystems. You’ll work directly with founders and GTM leadership to expand Retell AI’s market reach, drive partner-sourced pipeline, and develop long-term strategic relationships that accelerate company growth. This is a highly cross-functional role that combines business development, partnerships, strategic relationship management, and ecosystem growth. We’re looking for someone who is commercially minded, highly relationship-oriented, and excited to operate in a fast-moving startup environment with significant ownership.

Requirements

3+ years of experience in partnerships, business development, strategic alliances, channel sales, or ecosystem development
Experience managing enterprise technology partnerships or GTM alliances in SaaS, infrastructure, AI, or cloud ecosystems
Strong communication, negotiation, and relationship management skills
Experience working cross-functionally with Sales, Marketing, Product, and technical teams
Strong organizational and operational skills with the ability to manage multiple partnership initiatives simultaneously
Experience building or scaling co-sell, referral, channel, or marketplace programs

Nice To Haves

Experience working with cloud providers or AI ecosystem companies
Experience managing executive-level relationships and strategic accounts
Experience operating in high-growth startup environments
Existing network within enterprise SaaS, AI, infrastructure, or CX ecosystems

Responsibilities

Identify, source, negotiate, and manage strategic partnerships across cloud providers, AI companies, systems integrators, channel partners, and enterprise technology ecosystems
Build and scale co-sell, referral, marketplace, and channel partnership programs that generate qualified pipeline and repeatable revenue
Own partnership execution end-to-end, including relationship management, joint business planning, commercial negotiations, and partner performance management
Develop and maintain executive-level relationships with strategic customers, industry leaders, and ecosystem stakeholders
Collaborate closely with Sales, Marketing, Product, and Solutions Engineering teams on joint go-to-market initiatives and ecosystem growth strategies
Support partner enablement efforts including onboarding, training, co-marketing initiatives, and sales collaboration
Represent Retell AI at conferences, partner events, executive meetings, and industry engagements
Gather market intelligence, competitive insights, and partner feedback to help inform GTM and product strategy