Strategic Accounts Sales Supervisor

McCoy’s Building Supply•San Marcos, TX

6h•Onsite

About The Position

The Strategic Accounts Sales Supervisor oversees daily sales activities and supports the Strategic Accounts team serving build-to-rent, multifamily, and regional builder customers. This role directly supervises 1-4 Strategic Accounts Sales Representatives and oversees the day-to-day workflow of the Strategic Accounts Build-to-Rent and regional builder sales. The supervisor assists with recruiting, interviewing, hiring, and training staff, addresses employee concerns, and escalates performance or disciplinary issues. They also support pricing and account management activities, travel to call on customers, compile lists of prospective customers, maintain customer relationships through consultative selling, prepare sales orders and reports, and work with management to meet sales expectations and service standards. Additionally, this role supports the growth of Build-to-Rent sales from regional builders, focuses on understanding and solving customer needs, maintains vendor relationships, leads meetings and prepares presentations, tracks targets, and records growth potential. Attendance at required meetings and training is also expected.

Requirements

Excellent verbal and written communication skills.
Strong supervisory and leadership skills.
Extensive knowledge of retail operations and sales strategies.
Strong analytical and problem-solving skills.
Proficient with Microsoft Office Suite or related software.
Working knowledge of company’s proprietary point of sale solution, and MAC21.
Must have a current driver’s license and auto liability insurance.
A bachelor’s degree in business administration, accounting, or another industry-related field or equivalent training and experience is required.
Three to five years of experience in retail sales is required.

Nice To Haves

Prior supervisory experience is preferred.

Responsibilities

Oversees daily sales activities and supports the Strategic Accounts team.
Directly supervises 1-4 Strategic Accounts Sales Representatives.
Oversees the day-to-day workflow of the Strategic Accounts Build-to-Rent and regional builder sales.
Assists with recruiting, interviewing, hiring, and training staff.
Addresses employee concerns and escalates performance or disciplinary issues.
Supports pricing and account management activities.
Travels to call on regular and prospective customers to solicit orders and generate new accounts.
Compiles lists of prospective customers for sales leads.
Maintains book of business by building and maintaining customer relationships.
Responds to customer concerns and questions using consultative selling methods.
Assists customers with product questions and purchases.
Prepares Sales Orders.
Prepares reports of business transactions, including weekly sales call log, mileage, and expenses.
Works with and through corporate, store and commercial management and employees to facilitate sales expectations and company service standards.
Supports the growth of Build-to-Rent sales from regional builders.
Focuses on listening to the customer, identifying their goals, and answering and solving their problems.
Maintains relationships with key vendors to establish consistent product supply.
Sets up and leads builder meetings, vendor meetings and prepares presentations.
Tracks and communicates targets, records growth potential and maintains customer information.
Attends meetings and training courses as required.
Performs other related duties as assigned.
Manages vendor agreements and builder programs.