Strategic Account Technology Strategist

Microsoft • Chicago, IL

5d

About The Position

Join Microsoft’s Enterprise Account Team to lead AI-powered transformation for a nationally recognized financial services organization. In this role, you will support a strategic insurance customer by translating business priorities into a technology strategy and multi-year roadmap. As a trusted technology advisor, you will guide long-term technology decisions, identify innovation opportunities, and enable solutions that deliver measurable business impact. You will help the customer modernize core insurance platforms, adopt AI responsibly, strengthen cybersecurity and operational resilience, improve customer and agent experiences, and realize value from Microsoft Cloud investments.

You will partner closely with the Enterprise Account Executive and provide technology leadership and direction to a virtual team of solution specialists. You will coordinate Microsoft, partner, and customer stakeholders across technology, business, engineering, sales, and customer success, aligning their work to customer priorities from strategy and solution design through implementation, adoption, and value realization. The position calls for executive presence, commercial judgment, insurance-industry credibility, and the ability to lead complex technology transformation in a highly regulated environment.

Microsoft describes its mission as empowering every person and organization on the planet to achieve more. Employees are expected to bring a growth mindset, innovate, collaborate, and uphold respect, integrity, and accountability while fostering an inclusive culture.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field and 7+ years of technical consulting, technical consultative selling, practice building, or related technical, sales, or industry experience, or equivalent experience.

Nice To Haves

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field and 14+ years of technical consulting, technical consultative selling, practice building, or related technical, sales, or industry experience, or equivalent experience.
• 5+ years of experience in digital transformation or using technology to drive customer business outcomes.
• 4+ years of experience in business consulting, consultative selling, or change management.
• 5+ years of experience leading technical, support, and/or partner teams.
• Insurance-industry expertise, including knowledge of insurance market dynamics, regulatory expectations, customer and agent needs, risk management, data governance, and competitive pressures.

Responsibilities

• Develop and articulate a customer strategy connecting insurance business priorities with Microsoft capabilities, identifying opportunities across underwriting, claims, policy administration, billing, actuarial and risk analytics, fraud detection, distribution, agent experiences, customer service, and enterprise operations.
• Build trusted relationships with C-level executives, technology leaders, business stakeholders, and transformation sponsors; lead discussions on AI strategy, cloud modernization, security, data platforms, digital experiences, operational resilience, and business outcomes.
• Own the technical strategy within the account plan, including stakeholder mapping, strategic priorities, transformation themes, and near-, mid-, and long-term roadmaps; align plans to customer outcomes, cloud adoption, consumption, deployment timelines, and value realization.
• Create and progress opportunities involving Azure, Microsoft 365, business applications, AI, data and analytics, cybersecurity, infrastructure, application modernization, and industry-specific solutions; help customers move from experimentation to responsible, scalable production adoption.
• Shape complex, multi-year technology strategies and commercial agreements by connecting business value, implementation sequencing, consumption commitments, adoption plans, risk management, and measurable return on investment.
• Coordinate Microsoft sales, engineering, solution architecture, customer success, support, partner, and industry teams, aligning technical expertise, executive engagement, and delivery capacity to customer priorities.
• Apply insurance-industry knowledge of market dynamics, regulatory expectations, customer and agent needs, risk management, data governance, and competitive pressures to identify strategic opportunities and remove adoption barriers.
• Represent customer priorities within Microsoft; establish governance rhythms, success measures, and executive communications that demonstrate progress and business impact, and create feedback loops with product and engineering teams to address customer needs.
• Track strategic priorities, opportunity progression, adoption, consumption, risks, dependencies, and outcomes; use quantitative and qualitative storytelling to communicate progress and influence decisions.
• Embody Microsoft’s values of respect, integrity, and accountability while fostering an inclusive environment.

Benefits

• Certain roles may be eligible for benefits and other compensation; additional benefits and pay information is available on Microsoft’s careers website.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior