Strategic Account Technology Strategist
About The Position
Join Microsoft’s Enterprise Account Team to lead AI-powered transformation for a nationally recognized financial services organization. In this role, you will support a strategic insurance customer by translating business priorities into a technology strategy and multi-year roadmap. As a trusted technology advisor, you will help the customer make long-term technology decisions, identify opportunities for innovation, and enable solutions that deliver measurable business impact. You will bring insurance-industry knowledge, technical leadership, and consultative selling expertise to support core insurance platform modernization, responsible AI adoption, cybersecurity and operational resilience, improved customer and agent experiences, and value from Microsoft Cloud investments. You will partner with the Enterprise Account Executive and provide technology leadership to a virtual team of solution specialists. You will coordinate Microsoft, partner, and customer stakeholders across technology, business, engineering, sales, and customer success, aligning their work with customer priorities from strategy and solution design through implementation, adoption, and value realization. The role calls for executive presence, commercial judgment, insurance-industry credibility, and the ability to lead complex technology transformation in a regulated environment. Microsoft describes its mission as empowering every person and organization to achieve more. Employees are expected to demonstrate a growth mindset, innovate, collaborate, and uphold respect, integrity, and accountability while fostering an inclusive culture.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field and 7+ years of technical consulting, technical consultative selling, practice building, or related technical, sales, or industry experience, or equivalent experience.
Nice To Haves
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field and 14+ years of technical consulting, technical consultative selling, practice building, or related technical, sales, or industry experience, or equivalent experience.
- 5+ years of experience in digital transformation or using technology to drive customer business outcomes.
- 4+ years of experience in business consulting, consultative selling, or change management.
- 5+ years of experience leading technical, support, and/or partner teams.
Responsibilities
- Develop and articulate a customer technology strategy that connects insurance business priorities with Microsoft capabilities across areas such as underwriting, claims, policy administration, billing, actuarial and risk analytics, fraud detection, distribution, agent experiences, customer service, and enterprise operations.
- Build trusted relationships with C-level executives, technology leaders, business stakeholders, and transformation sponsors; lead discussions about AI strategy, cloud modernization, security, data platforms, digital experiences, operational resilience, and business outcomes.
- Own the technical strategy within the account plan, including stakeholder mapping, strategic priorities, transformation themes, and near-, mid-, and long-term roadmaps aligned to customer outcomes, cloud adoption, consumption, deployment timelines, and value realization.
- Create and progress opportunities involving Azure, Microsoft 365, business applications, AI, data and analytics, cybersecurity, infrastructure, application modernization, and industry-specific solutions; help customers progress from experimentation to responsible, scalable production adoption.
- Shape complex, multi-year technology strategies and commercial agreements by connecting business value, implementation sequencing, consumption commitments, adoption plans, risk management, and measurable return on investment.
- Coordinate Microsoft sales, engineering, solution architecture, customer success, support, partner, and industry teams to align technical expertise, executive engagement, and delivery capacity with customer priorities.
- Apply insurance-industry knowledge, including market dynamics, regulatory expectations, customer and agent needs, risk management, data governance, and competitive pressures, to identify opportunities and remove adoption barriers.
- Represent customer priorities within Microsoft; establish governance rhythms, success measures, and executive communications to demonstrate progress and business impact; create feedback loops with product and engineering teams.
- Track strategic priorities, opportunity progression, adoption, consumption, risks, dependencies, and outcomes; use quantitative and qualitative storytelling to communicate progress and influence decisions.
- Model Microsoft’s values of respect, integrity, and accountability and foster an inclusive environment.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
