Strategic Account Manager, Hotel Programs
About The Position
As an NYC-based Strategic Account Manager, you will help drive growth and performance across Agoda and Priceline’s North American hotel partner network. The role combines commercial account management, regional operations, analytics, and strategic project execution. You will work with Market Managers, Regional Directors, and commercial leadership to identify growth opportunities, improve partner performance, support regional initiatives, optimize marketing program adoption, and provide data-driven recommendations. The role calls for an analytical, commercially minded professional who is comfortable working with data and solving business problems in a fast-paced environment.
Requirements
- Bachelor’s degree in business or a related field, or equivalent professional experience.
- 3–5+ years of experience in account management, business operations, strategy, analytics, consulting, project management, or a related field.
- Strong analytical and problem-solving skills, including the ability to turn data into actionable business insights.
- Advanced proficiency in Excel and/or Google Sheets.
- Working knowledge of SQL or a similar query language and experience with BI or data visualization tools, or willingness to learn quickly.
- Comfort working with AI-powered tools and adopting new technologies.
- Excellent written and verbal English communication skills, including the ability to explain complex topics clearly and tailor messages to different audiences.
- Strong project management and stakeholder management skills.
- Self-starter with strong ownership, accountability, and execution skills.
Nice To Haves
- Ability to balance strategic thinking with hands-on execution.
- Strong commercial acumen and data-driven decision-making.
- Proven ability to influence stakeholders across different functions and organizational levels.
- Curiosity, an ownership mindset, and a passion for driving measurable business impact.
Responsibilities
- Drive adoption and growth of Agoda and Priceline marketing and visibility programs across North America.
- Support hotel partners and internal teams in identifying opportunities to increase production, conversion, and overall partner performance.
- Maintain a pipeline of opportunities through proactive outreach and relationship management.
- Develop and deliver customized business reviews, presentations, and recommendations for internal and external stakeholders.
- Gather partner feedback and translate insights into scalable solutions and process improvements.
- Monitor regional performance trends and identify opportunities for growth, optimization, and risk mitigation.
- Partner with regional leadership to execute strategic initiatives and commercial priorities.
- Analyze supply, revenue, and performance metrics and provide actionable recommendations to leadership teams.
- Support quarterly planning, forecasting, and business reviews with data-driven insights.
- Escalate and help resolve operational or product issues that affect partner experience or regional performance.
- Translate complex data into clear, concise recommendations for leadership.
- Identify opportunities to improve workflows, reporting processes, and operational efficiency through technology and automation.
- Use AI and emerging technologies responsibly to improve productivity, insight generation, and decision-making.
Benefits
- Competitive base salary.
- Eligibility to be considered for an annual bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
