Strategic Account Manager - Northeast

JCB•New York, NY
•Onsite

About The Position

JCB is hiring a Strategic Account Manager to own strategic-account growth across the Northeast territory, which includes Michigan, Indiana, Ohio, West Virginia, Pennsylvania, Maryland, Delaware, Washington, DC, New Jersey, New York, Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, and Maine. The role must be based in the New York City metropolitan area. The manager will build and grow a portfolio of named accounts headquartered in or assigned to the territory and will be measured on pipeline, share, and closed revenue. The position involves selling JCB’s full line of construction and agricultural equipment, developing account plans, engaging enterprise decision makers, and coordinating with dealers and peer account managers when business crosses territory boundaries. The role includes office work and customer and dealer site visits, with occasional work in manufacturing or factory environments. Domestic and international travel is expected. JCB describes the position as full-time and exempt.

Requirements

  • At least 8 years of major, national, strategic, key account, or outside sales experience in construction, agriculture, or related capital equipment.
  • At least 3 years of experience owning named accounts, including buying committees and multi-year or fleet agreements.
  • Current relationships selling to national or regional contractors, fleet owners, or comparable enterprise buyers.
  • Bachelor’s degree in Business or a related field, or equivalent experience.
  • Demonstrated target attainment, such as units, share, or contract value personally driven, along with new-logo and wallet-share growth.
  • Experience collaborating with a dealer channel and working in a multi-region account model with peers.
  • Must pass applicable drug screens, background checks, and pre-employment tests in accordance with applicable law.
  • Willingness and ability to demonstrate and operate all equipment.
  • Evidence of named-account ownership, including accounts, deal size, multi-year contracts, share, or retention wins.
  • Fluency with project cycles and consultative selling, including utilization, dealer support, and lifecycle cost rather than price alone.
  • Dealer knowledge and executive presence on jobsites and with contractor leadership.
  • Collaborative, accountable, energetic, and able to follow through.
  • Proficiency in Microsoft Office.
  • Willingness to travel domestically and internationally.
  • Comfort working in an in-person office environment and at customer and dealer sites.
  • Must not now or in the future require employment visa sponsorship from JCB Inc.

Nice To Haves

  • OEM or large dealer group experience is strongly preferred.
  • Technical competence is a plus.

Responsibilities

  • Build and grow named strategic accounts, sell the full JCB product line, and achieve quarterly and annual targets.
  • Engage decision makers and buying committees at national and regional accounts.
  • Maintain account plans covering fleet, projects, market share, and plans to win business.
  • Forecast and report account activity and maintain a pipeline so broader teams can follow the business.
  • Prepare dealers when a machine sold by another Strategic Account Manager arrives in the territory; attend on site when needed and introduce dealer leadership and service teams to the customer’s site team.
  • Brief the receiving Strategic Account Manager early when accounts’ equipment ships outside the territory, and remain accountable for the commercial result.
  • Maintain strong territory dealer relationships so colleagues’ deals can be delivered smoothly.
  • Stay current on JCB products and strategic-account KPIs, including uptime, total cost of ownership, utilization, and project schedule performance.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Paid time off
  • Paid holidays
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