Strategic Account Manager (Northeast US Region) - Utility

Wesco • Milford, MA

2d

About The Position

The Strategic Account Manager maintains relationships with key target accounts that have a strategic impact on the organization’s long-term success. The role identifies cross-selling, upselling, and repeat-sales opportunities and works to resolve issues or concerns to ensure customer satisfaction. The position supports strategic account planning and execution, develops new business, and grows customer value across assigned accounts.

Requirements

• High school degree or equivalent required.
• At least 5 years of proven sales experience in outside sales, or at least 3 years of strategic account and/or sales management experience.
• History of success maintaining and developing key relationships.
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
• Ability to understand potential in assigned accounts and recognize and create opportunities.
• Excellent communication and interpersonal skills, with an aptitude for building strong client relationships.
• Strong negotiation and problem-solving skills.
• Proficiency with CRM software and Microsoft Office.
• Self-starter able to work efficiently under pressure.
• Experience executing in a matrix organization while managing multiple stakeholders and projects.
• Must be based within the northeastern US region: Massachusetts, New York, Connecticut, New Hampshire, or Maine.
• Ability to travel up to 25%.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Work with the Sales team to create and support the execution of strategic account plans for key, named accounts.
• Drive new business development by researching, qualifying, contacting, presenting to, and closing new clients in an assigned territory or market segment.
• Develop relationships with priority customer stakeholders, understand their business issues, and recommend ways to deliver value.
• Liaise between field and Global Accounts teams on new agreements, Value-Add/Total Cost of Ownership (TCO) commitments, and increasing customer wallet share.
• Maintain and manage a pipeline of opportunities at named accounts, including renewals, projects, and share-improvement opportunities.
• Communicate customer activity, opportunity and renewal status, and strategic-plan progress to management.
• Participate in developing solutions that best address customer needs.
• Engage supplier sales resources to enlist support and create solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED