Strategic Account Manager

Spyrosoft • Raleigh, NC

27d • Hybrid

About The Position

Carimus is a custom software development and digital strategy firm serving clients in Energy & Utilities, Healthcare & Life Sciences, Manufacturing, and Government. The Strategic Account Manager owns 2 to 3 of Carimus’s largest client accounts, totaling approximately $3M in annual revenue. This is a farmer role focused on deepening client relationships, expanding scope, and growing revenue within existing accounts. The position is accountable for account growth and overall delivery, and leads the project managers and delivery staff assigned to those accounts.

The primary success metric is 5% quarter-over-quarter revenue growth on assigned accounts, approximately 21.6% annualized. Supporting measures include client retention and satisfaction, on-time and on-budget delivery, expansion into new service areas, and accurate account forecasting.

Requirements

• Approximately 8 years of experience.
• Background in engineering or STEM.
• Sales experience in consulting or technology services.
• Experience managing enterprise-level accounts.
• A proven track record of growing existing accounts.
• Experience leading delivery teams or project managers.
• Must be a U.S. citizen by birth or naturalization.

Nice To Haves

• Industry experience in Healthcare & Life Sciences.

Responsibilities

• Own 2 to 3 strategic accounts with a combined book of approximately $3M.
• Grow assigned accounts by 5% quarter over quarter.
• Identify and close expansion opportunities across Carimus core service areas.
• Build executive relationships within client organizations.
• Own overall delivery quality and client satisfaction on assigned accounts.
• Manage project managers and delivery staff assigned to the accounts.
• Lead account planning, QBRs, and account health reviews.
• Partner with delivery leadership to staff and scope new work.
• Forecast account revenue and report on growth, risks, and pipeline.

Benefits

• 401(k) matching.
• Growth and advancement opportunities.
• Health, dental, and vision insurance.
• Hybrid work policies.
• Parental leave.
• Innovation and exploration time.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed