Strategic Account Manager - Electronics, Semiconductors & 3C Markets

FANUC America • Auburn, WA

3d

About The Position

FANUC America is seeking a Strategic Account Manager to develop and implement strategic sales plans focused on the Electronics, Semiconductor, and 3C markets. The role leads customer engagement and collaborative business strategy, identifies complex sales solutions, and builds long-term partnerships as a trusted advisor in customers’ automation journeys. The position focuses on manufacturers throughout North America and promotes FANUC industrial robots, collaborative robots, intelligent automation software, and open control architectures.

The Strategic Account Manager develops deep knowledge of target industries, accounts, customer leadership, market trends, business models, operations, financial performance, strategic objectives, and competitive dynamics. The role builds executive-level relationships, creates and maintains key account strategies, identifies automation opportunities, coordinates resources across FANUC and its partners, and serves as the primary contact between customers and internal pursuit teams. Regular customer-site visits, facility automation audits, business reviews, forecasting, pipeline management, and support for overdue payment collection are also part of the position.

Requirements

• Bachelor’s degree in Engineering, Business Administration, or a related field, or equivalent relevant experience.
• At least five years of capital equipment sales experience, with proven selling and negotiation skills and experience developing strategic account plans.
• At least three years of C-suite selling experience, with established contacts in select markets and industry verticals.
• Experience in the robotics and/or automation industry and working knowledge of FANUC products.
• Strong presentation skills using PowerPoint and the ability to sell throughout client organizations, from top down.
• Strong understanding of the Electronics, Semiconductor, and 3C markets and the role of contract manufacturers in supporting OEMs.
• Must have or be able to obtain a valid driver’s license.

Nice To Haves

• Master’s degree in Engineering, Business Administration, or a related field.
• Extensive knowledge of manufacturing processes.
• Five or more years of capital equipment sales experience, with proven selling and negotiation skills and experience developing strategic account plans.
• Five or more years of C-suite selling experience, with established contacts in select markets and industry verticals.
• Five or more years of experience in the robotics and/or automation industry with working knowledge of FANUC products.

Responsibilities

• Research target industries, accounts, senior leaders, market trends, regulatory and economic factors, and value and supply chains.
• Analyze customer business models, operations, financial performance, strategic objectives, and competitive landscapes.
• Evaluate executive roles, priorities, and backgrounds to support informed and personalized C-suite engagement.
• Develop and execute strategic growth plans for assigned accounts and target markets, especially Electronics, Semiconductor, and 3C manufacturers in North America.
• Drive adoption of FANUC industrial robots, collaborative robots, intelligent automation software, and open control architectures.
• Develop executive-level relationships and influence strategic automation initiatives across customer organizations.
• Support total customer satisfaction through action planning and strategic engagement.
• Create, implement, and maintain key account strategy plans, identifying needed contributions from FANUC and partner organizations.
• Assess competitive threats, emerging technologies, and market dynamics and develop strategies to strengthen FANUC’s position.
• Develop customer insights to identify near-term opportunities and long-term initiatives, including automation applications in electronics, semiconductor, and advanced manufacturing.
• Serve as the primary point of contact between customer organizations and pursuit teams, coordinating sales, engineering, application, and support functions.
• Coordinate facility automation audits to identify operational challenges and potential opportunities.
• Evaluate technological and commercial risks during customer evaluations, determine solution strategies, and pursue business opportunities.
• Use FANUC technologies and Authorized System Integrator capabilities to develop automation solutions aligned with customer objectives and operational requirements.
• Conduct quarterly or semiannual business reviews with key stakeholders covering issues, projects, support needs, opportunities, and account performance.
• Manage company assets through accurate monthly forecasting, pipeline management, and support of overdue payment collection activities.
• Visit customer sites regularly within assigned accounts and territory to strengthen relationships, support initiatives, identify opportunities, and understand evolving requirements and investment plans.

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement program
• Life insurance
• Short-term and long-term disability plans
• Tuition reimbursement
• Wellness program
• Flexible spending accounts
• Employee assistance program
• Flexible benefit dollars
• Generous holiday and vacation program
• Market-competitive pay and benefits programs
• Opportunities for advancement, knowledge and skill development, and recognition of individual achievements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level